New Charter Technologies Hiring for Azure Cloud Engineer Job at Rocky Hill, CT Full Time

Founded in 1991, ADNET Technologies is a SOC 2, Type II Compliant IT management and cybersecurity firm with offices in Rocky Hill, CT and Albany, NY. ADNET works closely with clients to provide industry-leading service across three core areas—Managed IT Services, Cybersecurity and Cloud—and is distinguished by its human-centered approach to client engagements. From providing seamless access to a vast support network to a dedicated Engagement Team in your local community, ADNET is proud to be both recognized globally and loved locally.

ADNET Technologies, LLC is seeking a skilled Cloud Architect / Senior Systems Engineer to provide high-level support to our clients through creative leading-edge technical solutions. In addition, you may also be responsible for the management of technical level 2 and 3 projects.

The ideal candidate will possess exceptional technical and interpersonal skills, be highly organized and motivated, and enjoy being part of a dynamic team. Every day will present you with new and interesting challenges that will test your technical abilities as well as your problem-solving skills. This is an opportunity to represent the brand of a rapidly growing, cloud-first, company and to make a difference for our clients.

Are you someone who is really deep on Microsoft 365 and Azure technologies specifically and has performed on-premises to cloud migrations, managed full Azure tenants with virtual machines, and deployed Azure Virtual Desktops? Then this is the job for you!

** this role is REMOTE but candidates must be based within driving distance to our office in Rocky Hill or our office in Albany NY **

Primary Responsibilities

• Assemble, configure, build, support and maintain cloud environments effectively and efficiently for clients
• Previous experience at a Managed Service Provider (MSP) is preferred.
• Maintain a deep understanding of the Microsoft Cloud Platform. Especially in Microsoft 365 and Azure services.
• Deploy new technologies with emphasis on cloud-based systems including facilitation of network connectivity to applications, published applications and virtual desktop deployments
• Staying abreast of industry changes and new technologies that have impact to our clients.
• Be willing to participate in webinars and speaking sessions around cloud technologies
• Work with clients at their location or remote to resolve technical problems
• Recommending proactive solutions to recurring issues
• Functioning as part of a client engagement team and keeping client engagement managers and other involved parties informed of problems, progress on issues and resolutions
• Mentor and train, through knowledge share, junior members of the Professional Services team
• Maintaining information regarding solutions and client changes and tracking service tickets in ADNET’s Professional Service Automation system

Preferred Skills & Experience

• Minimum of 5 years’ experience in managing and maintaining complex cloud environments
• A self-starter attitude with passion around Microsoft Cloud technologies
• Minimum of associate degree or minimum 4 years network design and installation experience, or 3 years in network design or installation plus 2 years of relative IT experience. Certification in Microsoft Azure and/or Microsoft 365 is required.
• A demonstrated aptitude working with computers, LANs, operating systems, cloud-based technologies, mobile devices, and various software applications
• Experience using a PSA or Help Desk ticket system is a plus
• Ability to make critical decisions in matters of significance.
• Must possess a valid driver’s license and a vehicle for transportation to and from ADNET’s office and client locations as required. Occasional overnight travel required to attend training or visit a client site.
• Must be driven and well-organized
• Excellent customer service skills as well as written and verbal communication skills with the ability to communicate effectively with technical and non-technical audiences
• Keen attention to detail and follow-up skills
• Excellent interpersonal skills and a positive attitude
• Ability to thrive working both independently and in a team environment
• Proficiency managing multiple projects under tight deadlines, with the ability to effectively balance priorities and meet assigned goals
• An aptitude and a desire for continual learning with the ability to pick up new systems quickly
• Ability to handle confidential data and maintain confidentiality

Preferred Attributes

• Great organizational skills and affinity for details
• Thoughtfulness, flexibility, and a positive attitude

Salary, Benefits, Culture

Salary range: $100,000 + determined by experience.

This position requires a blend of remote work combined with travel between client sites. Travel to ADNET locations may be required. This role is mostly a work from home job! 95% at home, 5% in office or at client sites, locally.

Making a positive impact in the world of IT takes a heightened focus on people. That’s why at ADNET Technologies, we’re passionate about ensuring our team stays healthy, happy, challenged and fulfilled. Progressive Benefits Packages include:

• Unlimited Responsible Time Off
• Flexible work-from-anywhere policy
• Progressive healthcare plan selection, including a 100% covered healthcare option
• Safe Harbor matching 401(k) plan
• Flexible benefits plan with dependent care benefit option
• Short-term disability and life insurance with long-term disability option
• Total well-being program including employer-paid Employee Assistance Program (EAP)
• Paid holidays & paid sick time

Modern, collaborative workplaces in Rocky Hill, CT and Albany, NYWhile we have physical offices in Rocky Hill, CT and Albany, NY, our remote working policy offers employees the flexibility they need to do their jobs from anywhere. Employees receive the tools they need to collaborate in their jobs and connect with any member of the team, regardless of where they’re physically based.

Based on employee feedback, ADNET Technologies is one of the Best Places to Work in Connecticutfrom 2014 – 2022, Best Places to Work in the NY Capital Regionin 2021, recognized regionally as one of the Best Places to Work by the Hartford Business Journal and Albany Business Review, ADNET Technologies ranks globally among the top MSPs in Channel Futures’ MSP 501 list and ChannelE2E’s Top 250 Public Cloud MSP list and nationally with the CRN MSP 500 2022 award.

Job Type: Full-time

Pay: From $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 5 years

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Rocky Hill, CT 06067: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you located within driving distance to our office? This role is REMOTE but candidates must be based within driving distance to our office in Rocky Hill or our office in Albany NY.

Experience:

• managing and maintaining complex cloud environments: 3 years (Required)

Work Location: One location