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National Corporate Housing Hiring for Customer Service Specialist – Insurance Housing Job at United States Full Time
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Customer Service Specialist – National Insurance Housing
National Insurance Housing looking for a Customer Service Specialist. We will train the right individual for this position. This individual will help to service the hotels and housing we set up for policyholders in need. The selected person needs to have a professional image, strong communication and customer service skills.
National Corporate Housing is a multi-brand, global leader in providing temporary hotels and housing for insurance carriers, global business travel, and corporate relocations. National is one of the largest providers of temporary housing around the globe.
Responsibilities:
- Assist with answering the phone
- Data entry
- Entry level accounting functions
- Lease and paperwork organization
- Property searching/sourcing/negotiation
- Work closely with Client Services Manager giving notice
- Follow up with policyholders and adjusters as directed
- Ensure all hotel folios are collected
- Complete furniture audits and report any discrepancies to management
- Assist with Tasks associated with hotel extensions/closeout
- Identify, Discuss and Solve service issues with team members
- Maintain office marketing materials
- Ensure office is organized and special projects are completed
- Maintain office supply list, order supplies and organize as directed
- Manage the WOW program
- Coordinate vendor deliveries, setups, and installations
- Daily communication with staff and flexibility for last minute changes needed
- Other duties as assigned
Requirements:
- High School Diploma or GED.
- Must be over 18 years of age A self-starter with good communication and presentation skills
- Have a “whatever it takes” attitude toward customer satisfaction
- Day time travel around the city preferred
- Knowledge of basic computer programs
All employees are expected to have knowledge of National’s business units and established procedures and compliance rules pertinent to their positions.
Benefits:
- Competitive Compensation
- $19.23 – $21.63 hourly wage
- Health, Dental and Vision insurance
- Work from home available
- 401k
- One of a kind culture with dedicated Diversity, Equity, and Inclusion Specialist and Inclusion Council
- Inclusive Awards and Recognition Program for All
- Paid time off
- Wellness program
- Complimentary use of corporate apartments for vacation or travel (when available)
Fair Labor Standards Act (FLSA): Non-Exempt
Will not provide assistance with relocation costs
National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status
