MillBrook Outdoor Resort Hiring for Call Center Agent Job at Jefferson, OH Full Time

MillBrook Outdoor Resort is currently seeking call center agents for employment in our rewards department onsite at our property located in Jefferson, Ohio. MillBrook is a private resort that offers recreational opportunities and resort style amenities geared toward those that enjoy the great outdoors. Call center agents at MillBrook are the facilitators of our membership sales. Memberships at MillBrook allow vacation access to our resort along with the opportunity to visit thousands of resorts worldwide at exclusive member only rates. Join our winning team today to expand your career.

What we are looking for… Characteristics of a Good Call Center Agent

While there is no cookie-cutter formula for success at MillBrook, there are traits that all of our call center team members possess. They include:

• Basic computer skills
• A cheerful personality / voice
• Self-starting
• Honest and truthful
• A strong work ethic
• Ability to listen
• Ability to organize day
• Ability to multi-task

MillBrook Resort Call Center Agent Responsibilities Include:

• Setting appointments with perspective customers
• Taking inbound calls from clients
• Completing minor office paperwork
• Making follow-up calls to new customers
• Telephoning prospects
• General office duties

Hours of work: Sun, 1:00 PM – 9:00 PM, & Mon-Thurs, 5:00-9:00 PM

Compensation: $13.00 Start. Performance Pay After 14 days, Up to $21.00 Hr.

Work From Home: After 30 days with base performance standards met.

Job Types: Full-time, Part-time

Pay: $13.00 – $21.00 per hour

Benefits:

• Employee discount
• Work from home

Experience level:

• 1 year
• No experience needed

Shift:

• 8 hour shift
• Day shift
• Evening shift

Supplemental pay types:

• Performance bonus

Weekly day range:

• Weekend availability

Work setting:

• Call center
• Hybrid remote

COVID-19 considerations:
No Restrictions at this Time

Education:

• High school or equivalent (Required)

Experience:

• Call center: 1 year (Preferred)
• Telemarketing: 1 year (Preferred)

Work Location: Hybrid remote in Jefferson, OH 44047