Entry Systems Hiring for Customer Service Representative (Part-time) 8:30am-2:30pm Job at Laguna Hills, CA Full Time

Why join the Entry Systems team?

• Longevity – In business since 1972 and we’re not going anywhere
• Personal – Family owned and operated provides a company culture that isn’t found in other garage door companies
• Honest – The service industry is known for taking advantage of people and Entry Systems refuses to participate in this practice.
• Growth – Entry Systems is rapidly expanding and offers employees the opportunity to grow with the company and play a long-term role in it’s vision.
• Benefits – Healthcare, sick pay, paid vacations, holidays, overtime pay, and professional development for full-time employees.
• Our Customers Love Us – Check out Yelp, Google & Angie’s List for hundreds of reviews.

One of the longest-running garage door & gate repair companies in South OC is hiring!

Seeking a friendly person who is able to manage multiple incoming phone calls with excellent customer service. We are a small company with room to grow.

What does the position look like?

• Answer phones for customer service and schedule service appointments
• Enter customer information with 100% accuracy and accept payments
• Monitor installer and service technicians’ schedules to maximize route efficiency
• Greet walk-in customers occasionally
• Maintain and promote a positive attitude towards customers and fellow employees

Why join the Entry Systems team?

• Longevity – In business since 1972 and we’re not going anywhere
• Personal – Family owned and operated provides a company culture that isn’t found in other garage door companies
• Honest – The service industry is known for taking advantage of people and Entry Systems refuses to participate in this practice.
• Growth – Entry Systems is rapidly expanding and offers employees the opportunity to grow with the company and play a long-term role in it’s vision.
• Benefits – Healthcare, sick pay, paid vacations, holidays, overtime pay, and professional development for full-time employees.
• Our Customers Love Us – Check out Yelp, Google & Angie’s List for hundreds of reviews.

Requirements:

• Multi-line telephone experience a plus
• Computer experience and adaptability with technology is essential
• Must have excellent communication and listening skills with the strong ability to multi-task and stay focused
• Must have excellent grammar, spelling, phone and computer skills
• Must have strong writing skills.
• Must be independent, proactive, organized, neat, task and detail-oriented
• Must be a quick learner
• Punctuality and flexibility is a must

Part-time: 8:30am-2:30pm M-F, opportunity for Saturday hours

Starting pay $20 or more depending on experience.

Available for occasional additional hours a plus.

References will be required.

Job Type: Part-time

Pay: From $20.00 per hour

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

Experience:

• Customer Service: 2 years (Required)
• Office: 2 years (Required)

Work Location: One location