The Front Desk Associate will accommodate patients, answer phones, and identify areas of improvement to increase efficiency in the clinic and may perform check-out duties.
Essential Front Desk Functions
Essential Check-out Functions
Supervisory Responsibility
This position has no supervisory responsibilities.
HIPAA Privacy & Confidentiality Notice
The Front Desk Associate will have access to confidential information, both written and oral, in the course of his/her employment and job responsibilities. In order to maintain the integrity of Protected Health Information (PHI), this information is not to be disclosed to any unauthorized individuals as outlined in the Policies and Procedures of HRMD.
Work Environment
This job operates in a professional medical clinic and office environment. This role routinely works around medical devices and patient room equipment in addition to standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee occasionally is required to stand, walk, use hands to handle or feel, and reach with hands and arms. This is a largely sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinet, and bend or stand on a stool as necessary
Travel
This position may require some travel.
Competencies
Educational & Experience Requirements
Compensation
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