Memorial Hermann Health System Hiring for Equity, Diversity, and Inclusion (ED&I) Program Specialist Job at Houston, TX Full Time

At Memorial Hermann, we’re about creating exceptional experiences for both our patients and our employees. Our goal is to provide opportunities for our diverse employee population that develop and grow careers in a team-oriented environment focused on patient care.

Every employee, at every level, begins their journey at Memorial Hermann learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it.

Job Summary
The Equity, Diversity, and Inclusion (EDI) Program Specialist provides support to implement Equity, Diversity, and Inclusion enterprise strategies and programs including researching materials and methods, reviewing and/or drafting related policies, collaborating with stakeholders across the enterprise, project management, communication and content development, and coordination of program activities. This role may provide support to the following programs: Inclusive Engagement, Education and Talent, and/or Health Equity. This position typically reports to an Equity, Diversity, and Inclusion (EDI) Program Director.Job Description

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree in Business Administration, Healthcare Administration, Public Health or related field of study preferred; in lieu of degree, a minimum of three (3) years commensurate experience is required.

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

• Three (3) years of experience in Human Resources, Healthcare, Equity, Diversity and Inclusion or related field.
• Advanced proficiency with Microsoft Office Suite applications; specifically Microsoft Excel
• Effective oral and written communications skills.
• Strong presentation skills with ability to present effectively to audiences at all levels
• Strong attention to detail and ability to effectively manage multiple projects/priorities simultaneously in an organized manner.
• Ability to collaborate and work successfully across all levels of the organization, affiliated partners, and community representatives, demonstrating excellent communication and organizational skills.
• Has a high level of credibility, holds self-accountable for outcomes, and can build trusting relationships quickly.
• Strong analytical competency, consulting and negotiation skills, and business acumen. Can collect and analyze qualitative and quantitative data, develop reporting, and communicate compelling stories to inform decisions and strategy recommendations.
• Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of “Advancing health. Personalizing care” through compassion, courage, credibility, and commitment to community.

PRINCIPAL ACCOUNTABILITIES

• Proactively represent Memorial Hermann Health System by facilitating program awareness internally and externally.
• Serves as a project lead, change agent, and change facilitator for EDI initiatives in support of the respective EDI Program, EDI Council, and enterprise EDI strategies.
• Helps plan, organize, and execute on EDI activities in coordination with Program Director and/or respective EDI Council.
• Reviews and/or develops communication plans related to EDI initiatives in coordination with Internal Communications and Marketing team members.
• Collaborates and solicits feedback from key internal and external stakeholders on EDI priorities as needed to support ongoing strategic initiatives.
• Continuously evaluates feedback on program effectiveness and supports development and deployment of solutions to enhance programs.
• Continuously conducts research on EDI best practices and shares with the EDI team members and key stakeholders for consideration of Program enhancements.
• Provides planning, organizing, and execution support to Program Director on key EDI activities to ensure program deadlines and milestones are met.
• Understands EDI-related policies, procedures, and practices for analysis of strategy performance and impact. Makes recommendations for change based on alignment with EDI strategies.
• Utilizes data from multiple databases/systems and produces summaries and detailed reporting for key performance indicators (KPI’s).
• Produces ad hoc reports to assist in responding to business inquiries efficiently and thoroughly.
• Supports Program Director in keeping appropriate stakeholders informed with detailed and accurate reports and presentations as needed.
• Provides support to Employee Resource Groups (ERGs) and serves as a key liaison between the EDI team, Internal Communications, and ERGs.
• Partner with key EDI vendors to cultivate relationships, facilitate opportunity identification, and implement action plans.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Other duties as assigned.