Lumen Technologies Hiring for Senior Talent Acquisition Operations Analyst – Remote at Norwalk, CT  Full Time

Are you obsessed with driving operational excellence across talent acquisition? Then this may be the role for you!

The goal of Lumen’s Talent Acquisition (TA) Operations and Recruitment Marketing team is to provide best-in-class experiences, processes, and tools for recruiters, hiring managers and candidates while ensuring operational and marketing excellence. This is an environment where curious learners, self-starters, and relentless achievers will thrive.

In this Senior TA Operations Analyst role, you will have a hybrid approach focused on operations through driving our teams to provide world-class candidate experience to every single candidate who applies at Lumen and providing assessment and selection support and recruitment marketing through various marketing tool development projects.

This role can either work in a hybrid basis out of our Broomfield, Colorado office or can be a US-based remote position.

• Drive a world-class candidate experience through supporting, analyzing and continually enhancing candidate experience survey to gather actionable feedback and our candidate communication templates across our systems.
• Collaborate cross-functionally to identify opportunities to tie candidate experience into the employee lifecycle and listening strategy.
• Work closely with the Sr. Lead Assessment and Selection on continuous improvement projects.
• Create and deploy hiring manager interview guides for new positions across the company.
• Conduct accommodation interviews with candidates for our video interview process.
• Work closely with the Lead Recruitment Marketing Analyst on developing processes for marketing projects that could include but are not limited to: virtual event in a box development, media request intake and process, tool training calendar, etc.

Required Qualifications

• Bachelor’s degree in business, Human Resources, or other relevant concentration with 4+ years consulting level experience or Master’s degree in business, Human Resources, or other relevant concentration with 2+ years consulting level experience.
• Experience developing and enhancing processes utilizing a customer-first lens.
• Strong organizational and time management skills, with the ability to prioritize tasks to meet and exceed deadlines in an ambiguous, fast-paced environment.
• Ability to analyze data and concisely communicate actionable feedback.
• A fast learner with an analytical mindset, track record of personal accountability, strong work ethic, and attention to the littlest details.

Preferred Qualifications

• Experience within Talent Acquisition Operations, and/or Recruiting preferred.
• Experience with assessment and selection for large organizations preferred.
• Experience with systems across the Talent Acquisition technology stack including SuccessFactors, Phenom People, Qualtrics, Korn Ferry, and/or HireVue preferred.
• Candidates with a natural bend towards learning and who are self-motivated will be the most successful in this role.

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.