Your Job
Koch Global Solutions (KGS) is seeking a Records Coordinator, you will play a vital role in supporting and transforming the HR services provided to our customers. This position offers an exciting opportunity to contribute to various aspects of HR work and drive innovation, simplification, and scalability. Working as part of a dedicated team of motivated subject matter experts, you will have the chance to make a significant impact on our HR operating model and deliver a superior consumer experience.
Our Team
As a Koch company, Koch Global Services (KGS) creates solutions spanning technology, human resources, finance, project management and anything else our businesses need. With locations in India, Mexico, Poland and the United States, our employees have the opportunity to make a global impact.
What You Will Do
- Manage and oversee the central filing system for both electronic and paper employee records in accordance with federal, state, and HIPAA regulations.
- Demonstrate utmost care and confidentiality when handling sensitive information and practice careful communications.
- Facilitate the retrieval of employee records as needed, responding promptly to requests from authorized personnel (Business HR, Legal, HR Compliance and Supervisors)
- Take charge of maintaining and organizing employee master file records. This includes tasks such as indexing, imaging, storing, and retrieving records and documents in the approved SharePoint site.
- Efficiently manage employment verifications and child support orders by completing and routing them to third-party agencies.
- Conduct software validation testing and quality assurance (QA) testing for the implementation of electronic document management systems.
- Partner with third-party vendors to effectively manage off-site record retention.
- Ensure the Records and Information Management (RIM) program is effectively applied throughout the entire lifespan of employee personnel files, including creation, retention, and eventual destruction.
- Participate in projects and initiatives to implement process improvements
- Strong attention to detail and organizational skills, with the ability to manage and prioritize multiple tasks effectively.
- Stay informed about relevant regulations and best practices in records management, proactively identifying opportunities for improvement and implementing necessary changes.
Who You Are (Basic Qualifications)
- Previous experience working with customers to solve complex problems
- Experience managing sensitive information (i.e. medical, employment, payroll, etc.)
- Experience using Microsoft O365 applications such as Outlook Word, Excel, and Teams
What Will Put You Ahead
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Experience in a Human Resources role such as payroll, benefits, customer service
- Experience in a fast-paced work environment in which you had to manage multiple, often competing, priorities
- Experience researching, troubleshooting and resolving consumer issues
- Human Capital Management Systems (HCM) platform or Payroll platform like SAP
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are
As a Koch company, Koch Global Services (KGS) creates solutions spanning technology, human resources, finance, project management and anything else our businesses need. With locations in India, Mexico, Poland and the United States, our employees have the opportunity to make a global impact.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf
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