KnowledgeCity is an industry leading E-Learning company that specializes in learning solutions which maximize skill development. Our up-to-date content and innovative tools and services are constantly evolving with the changing needs of the industry and feedback from the clients we serve.
This position is responsible for providing level 2 customer support for clients and internal employees. The person in this position will be required to troubleshoot and resolve product related inquiries in a timely manner. They must be organized, detail-oriented, and possess strong technical knowledge, communication, and teamworking skills.
Responsibilities:
Qualifications:
KnowledgeCity is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KnowledgeCity makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Job Type: Full-time
Pay: $25.00 per hour
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Work Location: Remote
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