Manager, IT Communications
Job ID: 258065
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Find your wings at KSU!
Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia’s colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university’s vibrant culture, diversity, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion
Location
Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Job Summary
Provides and oversees the communications for University Information Technology division’s projects and services. Engages in university-wide communications and social media groups to track evolving trends and adopt best practices. Plans, creates, and implements institution-wide communication campaigns as well as creates, edits, and disseminates written communications. Responsible for designing and developing print and digital materials via email, social media, campus webpages, digital signs, flyers and/or posters. Supports and develops learning opportunities within UITS division for staff diversity, engagement, recruitment, and retention programs, initiatives, and processes
Responsibilities
KEY RESPONSIBILITIES:1. Manages all day-to-day activities for division communications
2. Drafts, edits and disseminates written communications and designs print and digital materials for student, faculty and staff audiences via email, campus webpages, digital signs, social media, video, flyers, posters and other media content as needed
3. Serves as a marketing spokesperson for the division at campus events
4. Supervises assigned staff and/or student workers
5. Maintains, develops, and communicates services and programs to relevant stakeholders, including students, faculty and staff
6. Collects, analyzes and reports data regarding the effectiveness of communication campaigns
7. Collaborates with external university units on projects and services as needed8. Organizes, coordinates and manages department promotional presence at campus events
9. Designs and develops professional presentations for leadership
10. Selects user groups to evaluate and test new and current software and services
11. Supports innovation, diversity, recruitment, and retention strategies
12. Develops and supports division staff engagement and talent development
13. Measures effectiveness of communication strategies for IT services
Required Qualifications
Educational Requirements
Bachelor’s from an accredited institution of higher education in related field
Required Experience
Five (5) years of experience in marketing, communications or related field to include at least three (3) years of management experience
Preferred Qualifications
Additional Preferred Qualifications
Proficient with the Adobe Creative Cloud suite, with specific focus on InDesign, Photoshop, Illustrator, and Spark
Preferred Educational Qualifications
Master’s degree from an accredited institution of higher education in related field
Knowledge, Skills, & Abilities
ABILITIES
Able to convey technical information to audiences with limited technical experience
Able to learn new learning technology systems quickly
Able to handle multiple tasks or projects at one time meeting assigned deadlines
Able to prioritize schedules
Able to engage in community outreach through organizations, conferences, and other events
Able to speak and present professionally in a public forum
KNOWLEDGE
Knowledge of communications processes and procedures
Knowledge and experience in project management
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Adobe Creative Cloud suite, with specific focus on InDesign, Photoshop, Illustrator, and Spark)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette
Skills in digital and print design
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national, origin, race, religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415
Other Information
This is a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% – 24% of the time
Background Check
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf
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