John Hancock Hiring for Sr. Platform Engineer Job at Boston, MA Full Time

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Hybrid

Job Description

The opportunity

• Operate, maintain, and design end to end delivery of mission critical Azure Kubernetes ecosystem and ancillary components.
• Develop and collaborate on the build, deployment, automation and monitoring processes to empower teams to deliver business value quickly and reliably.
• Setup and maintain AKS configurations.
• Manage Platform security & access.
• Create and maintain AKS components (Clusters, Nodes, Pods, etc).
• Collaborate in the development of infrastructure management strategy (define disc space, load balancer, traffic manager).
• Design and develop operations support processes specifically as it pertains to supporting cloud infrastructure & Azure PAAS.
• Implement tools and processes to support quality metrics and provide visibility to stakeholders
• Provide guidance and collaborate with cross-functional engineering teams to streamline and improve adoption of Kubernetes and Cloud.
• Work closely with development and network engineering teams and product owners to fulfill infrastructure operational needs.
• Provide support, improve and implement Kubernetes internal components and applications on top of multiple clusters and troubleshoot and triage issues as they arise.
• Monitor and troubleshoot issues in the Kubernetes environments.
• Passionate about root cause analysis and troubleshooting.
• Fosters a collaborative Customer-centric culture and ensure the team regularly celebrates successes.
• Develop processes to provide 247 support coverage.
• Mentor and empower junior team members.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Strong understanding of Kubernetes microservices architectures and internal components
• Production Kubernetes experience creating Clusters, Namespaces, Pods, Service Principals and other AKS objects.
• Experience with Docker & Containers
• Comfortable with managing multiple stakeholders and conflicting priorities.
• Collaborative attitude, willingness to work with team members; able to coach, share skills and methods
• Exceptional organizational and critical thinking abilities that enable you to develop repeatable multi-tiered support structures.
• Strong customer service focus.
• Good verbal and written communication with the ability to effectively articulate and communicate technical issues, possibilities, and outcomes.

Experience

• 1-2 years experience supporting Kubernetes containerized software and support of ancillary components (Docker, etc.)
• 2+ experience in an infrastructure support role.
• 2+ years of support or equivalent experience including a customer facing or customer support role
• Experience with CLI Tools and AKS commands.
• Working knowledge of GIT and Terraform
• Strong familiarity with Continuous Integration and Continuous Delivery tools.
• Experience working with APIs and understanding software architecture.
• Good communication skills and desire to be a team leader.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact [email protected] .

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Company: John Hancock Life Insurance Company (U.S.A.)