JB&A – Exertis Hiring for Customer Service Representative Job at San Rafael, CA Full Time

Customer Service Representative

Exertis Broadcast www.exertisbroadcast.com is seeking a customer service rep to join our team and eventually grow into a larger role in the company.

Exertis Broadcast is an amazing video technology company that sells through the North American reseller channel into Major motion picture companies, NBA, NFL, major entertainment companies, corporations and large universities.

To be successful in this role, you will have a reasonable knowledge of general accounting skills and work well in a team environment. You are detail-oriented and willing to learn. You must have an outgoing personality.

Responsibilities

· Answer incoming customer telephone calls in a courteous and professional manner.

· Assist with general office functions as needed.

· Customer Invoicing

· Sales order processing

· Assist marketing and accounting departments as needed.

· Maintain and order general office supplies.

· Assist with customer invoicing and data entry.

· Special Projects

Qualifications

· 1-3 years customer service experience preferred.

· Computer skills with MS Word, Excel, Outlook

· Excellent oral and written communications skills

· Proven ability to handle multiple projects.

· Professional demeanor and energetic phone voice

· Ability to jump in and take on misc. projects.

· Warm personality with strong communication skills

Wage & Benefits

Salary commensurate with experience.

In addition to working for an international company, Exertis Broadcast provides its employees an excellent compensation and benefits plan. The plan includes health, dental and vision insurance, paid vacation time, and 401K.

About Exertis Broadcast

Headquartered in San Rafael Ca, Exertis Broadcast (www.exertisbroadcast.com) is the global Broadcast and Postproduction brand of the DCC technology division and is the world’s leading value-added distributor of integrated AV/IT technology solutions that help resellers meet the expanding technology needs of end-user customers in dozens of commercial vertical markets in Asia, Australia, Canada, Europe, India, Latin America, the Middle East, Scandinavia, South Africa, and the United States.

Exertis provides a global network of nearly 20,000 resellers with the broadest range of traditional ProAV, Broadcast and Post Production solutions from more than 150 manufacturing partners and leads the way in the creation of the new product categories and related training and support programs that are unleashing the business opportunities of the future — We focus on Video based technologies into the Media and Entertainment industry.

About DCC Technology

DCC Technology is a leading sales, marketing, and value-added services partner for global technology brands. DCC Technology, which principally trades under the Exertis brand, provides a broad range of consumer and business technology products and services to customers across the consumer, B2B, and enterprise markets. It now operates in 16 countries with its principal operations in the UK, US, Canada, Ireland, France, Sweden, and the United Arab Emirates. DCC plc

Job Type: Full-time

Pay: $25.00 – $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 2 years

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• San Rafael, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location