Straumann Group Hiring for Customer Service Representative 1 1 Job at Andover, MA Full Time

We are Straumann. United for global excellence in dentistry.

Every vision has its story. Ours began more than 60 years ago. Since then, our innovations and achievements have become landmarks in dentistry worldwide. Straumann began as a family-owned institute, grew into a publicly owned holding company, and today comprises a number of international companies around the world. The Straumann Group develops, manufactures, and supplies dental implants, instruments, CADCAM prosthetics, and biomaterials for use in tooth replacement and restoration solutions or to prevent tooth loss.

Note: This position is remote, and Temp to Direct

Position Summary

Support customers by answering technical questions and processing orders via phone, fax, and the internet.

Job Responsibilities

This position is responsible for, but is not limited to, the following:

• Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs.
• Answers incoming phone calls in a professional, timely manner.
• Provides technical support on all Straumann products.
• Processes orders accurately and efficiently using SAP.

Minimum Qualifications

• College degree preferred.
• Minimum of two years prior customer service experience Preferred.
• Prior dental experience preferred.
• Prior sales experience is a plus.
• Excellent customer service skills.
• Ability to multi-task effectively.
• Computer literacy in Microsoft Office

Work Environment & Physical Demands

General office environment. No special physical demands are required.

SAP Position ID: 439224, 0578017

What can you expect from us?

• An agile and ambitious environment.
• Open, friendly colleagues who #collaborate and #support each other:
  We are #Players+Learners.
• The #freedom to #create and #engage: You can leave your #FootprintInDentistry.
• An employer who invests in our #inspiring corporate #culture.
• The #opportunity to develop yourself as a person and in your #career. We #grow.
• 
  #Attractive workplaces at great locations – We are a #GlobalPlayer.
• A good salary and many other cool #benefits (depending on location).
• To work for the No. 1 in #Dentistry and one of the leading #MedTech companies.

Stay tuned and connect with us!
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