Ingenium Aerospace LLC Hiring for Desktop Support Job at Rockford, IL Full Time

WEBSITE: www.ingeniumaerospace.com

COMPANY HISTORY

Ingenium Aerospace was formed in 2006. The current ownership group consists of Steve Carter and Darrin Kopala. Ingenium Aerospace is proud to employ a staff of talented professionals who are committed to customer focused service. We are a small, flexible, and fast paced company.

INGENIUM AEROSPACE LLC: CORE VALUES AND FOCUS

Ingenium Aerospace highly values our associates as dynamic interactive parts of our team. Our associates tend to be multifaceted and multitasking every day. Associates are involved in the decision-making process and developing solutions to our customer challenges. We value our associates by providing an environment that fosters respect, integrity, teamwork, excellence, and success.

At Ingenium Aerospace, we meet the needs of our customers and provide solutions to their technical problems in the mechanical actuation area with quality products, primarily in the commercial and military aerospace and space markets. We meet the needs of our associates by providing a fun and friendly working environment such that our associates want to come to work at every day. We also offer our suppliers the opportunity to provide quality products to us and be a part of our customer focused team. Some of the products we focus on are listed below:

• Ailerons
• Nose Wheel Steering
• Collective Friction units
• Flaps and Flap Handles
• Thrust Vector Controls
• Pitch Trim
• Main Rotor Actuation
• Trim Systems
• Speed Trim
• Ratio and Gradient
• Fin Drives
• Redundant systems
• Yaw Dampers
• Auto-throttles
• Utility Systems
• HSTA’s
• High Freq Resp Servos
• Rudder Controls and Pedals
• Electric Braking Actuation
• Control Actuation Systems (CAS)
• Speed Brakes

OVERALL RESPONSIBILITIES

In general, this position is highly energetic and dynamic requiring significant multi-tasking and exceptional communication skills across some aspects of the business. The successful candidate could be deployed on an as needed basis to support any area in the organization deemed necessary by the IT Manager. Below is a partial list of support functions for this position.

General: The ideal candidate must be a self-motivated generalist with the ability to adapt to daily priority changes within the organization and may be required to assist any area of the organization. These areas include but are not limited to: Information Technology, Operations, and Cybersecurity. The successful candidate must be able to embrace learning and grow with the organization. This associate will be required to absorb high level tasks and create, formulate, and execute specific efficient plans and strategies to complete the assignments. The candidate will function as a key member within the team. All the efforts of this position require crisp focus and excellent multi-disciplined communication skills.

Information Technology: The candidates job duties may include updating hardware and software packages, revising documentation, installing computer and network systems, removing malware and other security threats, Monthly, Quarterly, and Annual information systems maintenance, monitoring computer system backups, and preventing data corruption. You may also provide IT support for non-technical employees and facilitating end-user training on new software applications and other technology.

Operations: The candidate may be needed to support various operations, which could include but is not limited to moving IT equipment, area maintenance, and physically cleaning and dusting computers.

Cybersecurity: The candidate may be required to support our ongoing cybersecurity compliance projects, which could include but is not limited to assisting in making operational changes, and testing.

OTHER SPECIFIC DUTIES

• · Assist in maintaining network / system security by following NIST type best practices.
• · Maintaining and upgrading existing computer network and systems including software, workstations and other physical hardware
• · Installing and configuring equipment to update or fix hardware or software issues
• · Communicating and escalating networking issues to other IT team members and management
• · Troubleshooting flaws in software, hardware configuration, and communications equipment, and then fixing problems as they arise
• · Fixing software and hardware configuration issues for users on-demand or from inspection of the systems
• · Setting up new users and
• · Participate in the creating and maintaining a knowledgebase of issues and resolutions
• · Systems imaging and onboarding and offboarding users
• · Assist in supporting the centralized management for antivirus, email, patches, and applications
• · Creating and Managing Active Directory and email accounts.
• · Maintains current knowledge of relevant technology as assigned.
• · Participates in special projects as required.
• · Must be able to lift 50+ pounds

MIMINUM REQUIREMENTS

• · High School Diploma or equivalent
• · A Technical 4-year college/university degree preferred
• · 2-4+ years’ experience, however, will consider certifications or schooling
• · Good analytical background
• · Knowledge of networking services and common networking protocols
• · Computer proficiency and understanding of various types of hardware and software
• · Exceptional problem solving, critical thinking and organizational skills
• · Excellent written and oral communication skills.
• · Exceptional attention to detail.
• · Demonstrated ability to overcome challenges and drive projects to completion
• · Helpful but not required:
• · A+ /Network+ / Security + / MCP / Microsoft Fundamentals
• · U.S. Citizen

Job Type: Full-time

Pay: $21.00 – $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Rockford, IL 61109: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer support: 1 year (Preferred)
• iOS: 1 year (Preferred)
• Windows: 1 year (Preferred)

Work Location: One location