Imagenet Hiring for Work from home – Healthcare Customer Advocate Job at Kent, WA Full Time

Have you ever been shocked by your own customer service voice? Did your teachers describe you as a talker? Are you sick of making sales calls and dealing with irate and irrational customers? If yes, then we want to work with you and you’ll like working with us.

Expect more than just another job – start your career in healthcare at Imagenet.

Imagenet is a leading provider of healthcare technology services around the country. We pride ourselves on our year over year growth and our diverse and dedicated workforce. We know that having varied perspectives generates better ideas. That’s why our team comes from a wide variety of backgrounds. We promote from within whenever possible so that everyone has the opportunity to grow with the company.

We are thankful to have expanded our workforce throughout the pandemic and to provide stability for our staff. Imagenet is still growing and we are currently seeking Tier Two Healthcare Customer Advocate to join our team. Must be able to work any 8.5 hours shift that the phone lines are open.

What We Offer

• Quality and attendance bonuses for both individuals and teams
• Referral bonuses for new team members
• A training course to help you supplement your previous healthcare experience
• Genuine work/life balance

What You’ll Do:

• Be an active participant in our paid training program
• Provide top-tier service to our clients
• Speak with staff from doctors’ offices and hospitals about claims and patient eligibility
• Collect and verify demographic information

What We’re Looking For:

• You’re a strong communicator who is always positive and professional
• Your work experience is focused on healthcare either at work or in school
• You show up to work on time everyday ready to learn

The Ideal Candidate:

• You’re customer service oriented
• You’re a team player and want to grow with the company
• You’ve worked in a healthcare call center and used multiple screens

Job Type: Full-time

Pay: $15.00 – $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

Job Type: Full-time

Pay: $15.00 – $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift

Ability to commute/relocate:

• Kent, WA 98032: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Call center: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location