HEALTHSOURCE OF OHIO Hiring for Technical Support Engineer Job at Loveland, OH Full Time

HealthSource of Ohio is seeking to hire a Technical Support Engineer who is passionate about providing quality customer service to our employees and communities. We are looking for Friendly, Accessible, Credible individuals to join a great team.

Responsibilities:

• Develop metrics and tools to proactively monitor hardware, application, and system performance, push alerts, and provide daily, weekly and monthly reports as required. Monitor system elements provided by external vendors.
• Maintain, document, and recommend inventory requirements, including support and yearly replacement procedures utilizing system protocols as required.
• Proactively detect and resolve issues using monitoring systems and alerts for all vendors as well as internal resources. This would include backups, security protocols, and any other items as assigned.

Qualifications:

• Associate’s degree required. Bachelor’s degree preferred
• Experience providing technical customer support
• Demonstrated expertise in one or more of the following additional areas: Coding Languages (Java, C++) or Networking Technologies (TCP/IP, DNS)

HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran