FW Murphy Production Controls Hiring for IT Technician Job at Rosenberg, TX Full Time

We Exist to Conquer Complexity

• Are you ready to clear paths and eliminate risk for our customers?
• Are you driven to change the game by challenging convention?
• Are you tenacious, tireless, and never discouraged in the pursuit of your goals?
• Do you love questioning assumptions and embracing new perspectives?
• Do you continuously ask, “What have I missed?” or “How can I make this better?”

We are a global provider of innovative, state of the art products and services for comprehensive engine driven management, protection, monitoring, and control solutions. We offer the full line of engine instrumentation products from FW Murphy Production Controls along with extensive engine control development expertise from EControls to provide customers with a complete solution approach for engine control, protection, and monitoring.

We are seeking for highly motivated individual with a passion for delivering the highest level of customer service to our internal customers, reporting to the Manager, Help Desk/System Administrator. The position is located in our FW Murphy facility in Rosenberg, Texas.

Responsibilities

Use ticket system to document work daily

Setup/configure computers and necessary peripheral devices (printers, USB, etc.)

Maintain company PC images using MDT

Maintain security and privacy of networks and computer systems Ability to maintain, analyze, and repair PCs/Laptops/Tablets

Check, maintain, and analyze computer hardware (HDD, mouses, keyboards etc.) to ensure functionality

Install and configure appropriate software and functions according to specifications

Provide orientation and training to employee/contractor users on how to operate new software and computer equipment; support all end users face to face, remote, or via phone/email with excellent customer service skills

Perform upgrades and maintenance during specific user timeframes

Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)

Identify computer or equipment shortages and place orders

Manage WSUS PC updates

Requirements

• Bachelor’s degree in Computer Science or related degree
• 4+ years of relevant experience
• 
  Sense of urgency and Time management to complete tasks
• Ability to work independently, communicate effectively with other team members and/or fill in for any team member
• Basic programming/PowerShell/python scripting knowledge
• Advanced knowledge of Windows XP, 7, and 10
• Advanced knowledge of Office 365

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