The Helpdesk Support Agent is responsible for handling first-level support to Workit Health team members and patients who work in local and remote locations. This role will provide hardware and software support solutions to end-users in a professional and timely manner. The Help Desk Support Agent will provide on-call support for all end-users. This position reports to our IT Support Manager.
Hours: 30 hours/week, Part-time
Location: Ann Arbor, MI or Remote
Shift: 2:00 pm to 8:00 pm M-F = 30 hours a week
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