Fidelity TalentSource Hiring for HR Operations Associate Job at Durham, NC Full Time

HR Operations Coordinator

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Human Resources Operations Coordinator to work at Fidelity in Durham, NC!

The Role

The Coordinator supports HR Operations processes and initiatives in support of Enterprise HR services. In this role, you will need to understand employee data, pay standards, and be able to execute results in an operations environment. You will work with peers, payroll, and HR partners to quickly support and/or resolve situations. We will look for this role to provide recommendations for process improvements and seek opportunities to provide beneficial solutions to meet business needs and ensure end to end data integrity.

The Expertise We’re Looking For

• 1+ years of related experience
• I9 processing experience
• Proven written and verbal communication skills; ability to keep others advised on a timely basis of changes, key events, and decisions that may affect them
• Strong customer service and consultation skills
• Demonstrates strong organization, accuracy skills, attention to detail, and time management skills
• Ability to thrive in a fast-paced environment
• Flexibility in work schedule to accommodate fluctuations in work volume
• Experience with HRIS, Case or Knowledge Management systems is a plus
• Basic Excel skills required

The Purpose of Your Role

• Weekly support of I9 processing
• Maintenance of employee files through imaging
• Handle general document retrieval requests
• Provide information to Legal for Subpoenas and other compliance related requests
• Process and mail weekly Termination letters
• Respond to unemployment claim inquires
• Scrub and image manager file documents

The Skills You Bring

• You will demonstrate basic analytical thinking and creative problem solving through research, analysis and problem resolution
• You will demonstrate the ability to balance multiple projects and work streams to meet deadlines
• You will understand employee data and pay impacting timelines
• You will establish relationships with business partners in and outside of HR

The Value You Deliver

• Deliver high quality services consistently
• Understanding policy requirements to maintain data integrity
• Providing recommendations for process improvements and seeing opportunities to provide valuable solutions to meet business problems and ensure end to end data integrity

The Team

We provide administrative support for employee personnel files, Form I9, separations, and HR Reporting for Fidelity Investments with a focus on maintaining compliance standards and providing excellent customer service.

COVID Work Policy

Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.

Dynamic Working – Post Pandemic

Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.
Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.

Information about Fidelity Investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.