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Customer Service
Dream Walker Inc Hiring for Front Desk Associate Job at Atlanta, GA Full Time
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We are looking to hire a Front Desk Associate to join our team. The Front Desk employee is the face of our company; they are the person a guest sees when they first walk into the facility. This person must be team-oriented with great communication skills. The Front Desk employee ensures positive customer experience.
Responsibilities
- Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival, and selling memberships.
- Assists in maintaining a professional front desk and reception area.
- Interact with customers by telephone or in-person to provide information about us and rectify concerns.
- Check to ensure that appropriate changes have been made to address the customer’s issues.
- Promptly ensure that customer requests are addressed professionally and thoroughly by telephone, e-mail, and face-to-face meetings.
- Responsible for greeting and serving all guests courteously and professionally.
Requirements
- High school diploma or relevant qualification.
- A minimum of 2 years proven experience in a similar role.
- Good understanding of office administration and basic bookkeeping practices.
- Superb written and verbal communication skills.
Job Types: Full-time, Part-time
Pay: $21.00 – $24.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Self-determined schedule
Education:
- High school or equivalent (Preferred)
