Continental Kennel Club Inc Hiring for Customer Service Representative Job at Walker, LA Full Time

If you are outspoken, self-motivated, and capable of multitasking in a highly competitive environment, keep reading! Being able to maintain a positive attitude throughout high call volume periods is essential. To be successful in this position, you must be able to effectively sell the Company’s ideas, products, and services. This is a full-time day position and dependability is a must. Travel and overtime are infrequent but sometimes necessary.

General duties

• Greeting customers, describing and up-selling products and services
• Ascertaining, recommending, and helping to identify options based on each customer’s needs and desires, including processing order and payment
• Answering questions regarding the company, its services, and merchandise
• Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Processing customer orders, whether received by phone, mail order, or walk-in

Skills and abilities

• At least 1 year of sales experience
• Some college experience a plus
• Excellent oral communication skills; good written skills
• Superior phone manners and a clear and well-spoken phone voice
• Excellent computer skills with a minimum typing speed of 50 wpm with nearly 100% accuracy
• Active listening; creative and honest problem solving
• Desire and willingness to learn from constructive criticism and training
• Service-oriented, socially perceptive and persuasive

Spanish speaking a plus!!!