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Software & Technology
Connection, Inc Hiring for IT Support Specialist Job at Denver, CO Full Time
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Responsibilities:
Skills:
Connection has a fantastic opportunity through our Technical Staffing division for an IT Support Specialist in Denver, CO. This is a full-time direct hire opportunity offering excellent benefits. *Hybrid Model* must be vaccinated.
The specialist requires someone with a drive and passion for technology, security, and a wide range of responsibilities. The position is comprised of desktop/it support, systems administration, and project installations. It is a team-based position that will be responsible for interacting with associates over the phone, on site, and online through remote support tools.
Salary range: $65-78,000
Responsibilities:
- Essential tasks & responsibilities associated to supporting IT issues and the ability to analyze and troubleshoot tier 1 issues and tier 2 in the future.
- User account management in Active Directory and within applications, including adds, changes, and deletions in accordance with defined policies and procedures
- Monitor network monitoring systems, and notify our senior technical staff of issues/problems that require escalation
- Acquire technical knowledge dynamically and quickly to work towards problem resolution.
- Document client communication, troubleshooting steps, and resolution via the ticketing system.
- Deploy & configure new computers in-house, and remotely when possible.
- Diagnose, troubleshoot, and resolve technical issues.
- Configure security, daily check-in, and deploy
Skills:
- Bachelor’s degree or equivalent experience
- 3 plus years of expertise working with MS Office, Windows, AD, & Solaris
- Windows, Office 365, Azure & Netsuite
- Excellent verbal and written communication skills
For consideration apply directly to this posting.
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