SilverRide – Travel Concierge/Dispatcher
We have an exciting opportunity for someone who is enthusiastic about dispatching and customer service within a startup work environment. This “Travel Concierge/Dispatcher” role is critical to the growth of our company, and includes liaising with everyone from our executives to the dispatch team to our institutional clients to ensure that our clients and drivers get the best quality and timely services possible.
About the Opportunity
The primary responsibility of this role is to work with the our dispatch team to ensure that all client reservations are appropriately routed, entered, scheduled, assigned to drivers, and monitored in real time. We are a California-based startup and as such we are looking for a candidate who has excellent customer service and problem solving skills. Someone who will take ownership of various tasks and assignments and who is excited to take on multiple responsibilities. We are a rapidly growing company, and we are looking for someone who will be able to jump right in, make an impact, and grow alongside the company. This position will be primarily a work-from-home position to start but may require in office work from time to time and/or in the near future.
Day to day, in this role you will:
Skills/Experience & Who You Are
About The Company
We are a pioneer and award-winning service focused on helping those with additional needs such as Seniors and clients going to/from medical procedures. We have provided hundreds of thousands of client rides since our founding in the 2000s. We help clients get things done, socialize and have enriching life experiences. This is accomplished via a door-through-door ride service, helping folks from inside their homes (maybe down stairs or in-and-out of a wheelchair), to the vehicle, and from the vehicle inside wherever they are going. This can include taking them to the doctor, grocery shopping, to a ball game, for a walk, out on a date — basically anything you can imagine a person might want. We have no client age restrictions, so folks of all ages with mobility challenges use our services.
Check us out at WWW.SILVERRIDE.COM!!
Job Type: Full-time
Pay: $15.00 – $20.00 per hour
Benefits:
Schedule:
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Experience:
Work Location: Remote
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