Seeking an MSP Senior Field IT Support Technician who is eager to provide white-glove service for our clients and improve their career skills while working with a small, agile team of professionals. We are looking for someone who has a positive attitude, a willingness to help others and enjoys problem-solving. Our team of professionals provides IT Support for companies based in the San Francisco Bay Area. We work closely with our customers to better understand their needs and make sure we are providing them with the best products, services, and support available.
We truly believe happy techs = happy clients = business and personal success! Come join our team and see what it’s all about.
The Position:
Working with our clients and team to resolve root causes and other deep technical problems. We specialize in providing IT support to businesses of 20-100 users and service a wide range of companies including education, tech, professional services, financial services, engineering, design, and others. This role will also provide continual improvement of processes and standards to provide a consistent client experience. Qualified candidates MUST have the ability to communicate to clients and co-workers at both technical and non-technical levels. The perfect candidate is confident in their abilities, willing to apply their knowledge daily, and has the mindset to dig into deep issues and find solutions.
Our Core Values define who we are and how we work and live every day:
Qualifications:
Work Experience:
Skills and Experience needed:
HR Information:
Job Type: Full-time
Pay: $82,000.00 – $89,000.00 per year
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
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