Chick-fil-A | Scottsdale (Mayo) Hiring for Front of House Team Member Job at Phoenix, AZ Full Time

We’re looking for our next great Front of House Team Members!

As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant.

At Chick-fil-A, the team member role is more than just a job, it’s an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere!

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  Flexible Hours – You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
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  Closed Sundays – All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
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  Work Directly With A Chick-fil-A Operator – The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
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  Competitive Pay – Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
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  Education Scholarship Opportunities – Each year, Chick-fil-A offers restaurant Team Members across the U.S., Canada and Puerto Rico the opportunity to apply for college scholarships through the Remarkable Futures Scholarships initiative.
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  It’s a Great Place to Work – At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Chick-fil-A Front of House Team Member Responsibilities:

• Read, understand and comply with all Chick-fil-A requirements and guidelines
• Treat all customers with honor, dignity, and respect
• Foster an environment of excellence and create Raving Fans by executing a remarkable experience for all guests
• Protect the customer experience by ensuring a clean, welcoming environment and providing highest quality meals at all times of the day
• Quickly, attentively, and accurately serve Drive-Thru and Dine-In guests with exceptional customer service
• Work within a team environment to always put Customers First
• Appropriately handle all customer issues and play a positive role in customer recovery
• Display professionalism in personal appearance, attitude, and behavior
• Continuously strive for personal excellence by growing in knowledge of Chick-fil-A procedures and products
• Follow leadership instructions and serve other team members
• Display good stewardship and a sense of ownership for the business

REQUIREMENTS

• Must be at least 16 years of age upon hire date
• Must be eligible to work in the United States
• Must have a source of reliable transportation
• Ability to handle all equipment, pans, pots, navigating shelving both high and low
• Reading, writing, and basic math and verbal communication skills required
• Works in hot, noisy and fast paced environment
• Mobility required during shifts
• Must work well under pressure
• Must be able to respond to changes or edits to orders quickly and efficiently
• Must be able to stand for long period of time and lift up to 30 pounds

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta’s Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America’s #1 fast food restaurant.