Trailfinders Hiring for Customer Service Associate Job at United States Full Time

We are seeking an outgoing individual for our Customer Service position! As a Customer Service Associate, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others with planning.

Roles & Responsibilities

• Research, Create, and Execute exceptional itineraries for clients

• Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs

• Complete ongoing training to earn and maintain certification to book travel

• Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations

• Review budgets, and plan trips according to clients budget constraints

• Stay up to date on changes within the tourism industry

• Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…)

• Effectively communicate with clients pre/post travel

• Promptly respond to all travel inquires

• Handle issues that may arise during the bookings and/or travel for clients

Requirements

• Must be able to effectively communicate with clients (strong sales background a plus)

• Must have a smartphone with internet access, laptop recommend but not required

• Personal travel experience is a huge plus, however not required

• Previous experience in customer service or hospitality also a plus, but not required

Benefits

• Full Training Provided

• Work PT or FT

• No experience necessary

• Travel Perks

• Remote