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Customer Service
BelRed Energy Solutions Hiring for Customer Service Representative Job at Mukilteo, WA Full Time
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BASE PAY + COMMISSIONS!!!
Looking for a BETTER CAREER LIFE? BelRed has an exciting opportunity for a Customer Service Representative. We offer our CSRs the opportunity to EARN COMMISSIONS! APPLY TODAY TO LEARN MORE!
Why join THIS Team?
- Generous pay – $19-24/hr + bonus potential
- 401k with 4% Match
- Steady & Reliable Workload
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Paid Holidays & PTO
- Monthly Sponsored Team Events
- On-going training, development, & growth opportunities
- Company Sponsored Employee Assistance Program (EAP)
Responsibilities
- Answer, direct, support, and resolve incoming calls
- Schedule, review, and confirm incoming appointments for service, repair, plumbing, sales, etc.
- Track customer interactions and transactions using organized, effective, and concise documentation within the customer database
- Schedule and dispatch field team members to qualified jobs
- Shifts are Saturdays 8am-5pm and Monday-Frdiay 9-6.
On-location. This is not a remote position.
During our busy seasons (typically Dec/Jan & July/Aug) we would have you help with Saturdays from 8-5 pm. When you work a Saturday, you can choose which weekday you want to have off.
Qualification
- Ability to perform work on-site. This is not a remote position
- 2 years of Customer Service experience
- Telecommunications experience/phone skills
- High proficiency in typing skills and attention to detail
- Ability to multitask in a high-volume, fast-paced work environment
- Ability to navigate multiple applications and systems while on the phone with customers, and complete all required data entry prior to finishing the call
- High School Diploma or Equivalent Required
More about BelRed Energy Solutions
BelRed started 35 years ago. We have that awesome small team feel, plus the stability, growth opportunity, and resources that come with being a larger, established business. We take care of our employees so they can take care of those that matter most!
We are 100% residential service (no commercial, no new construction).
We prioritize our employees and welcome you to the family through ongoing training, great benefits, and a 401k match. If this sounds like something you would like to join for a long-term career move, apply today!
We are an Equal Employment Opportunity Employer
IND456
Shifts are Mon-Fri 9am-6pm OR 10a.m. – 7:00 p.m.
On-location. This is not a remote position.
During our busy seasons (typically Dec/Jan & July/Aug) we would have you help with Saturdays from 8-5pm. When you work a Saturday, you can choose which weekday you want to have off.
