Augusta University Hiring for Student Assistant – Henderson Library – IT Helpdesk Assistant (Spring 2023) Job at Statesboro, GA Full Time

Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate’s, bachelor’s, master’s and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America’s Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

Statesboro Campus – Statesboro, GA

Henderson Library

The Student Assistant will support the Henderson Library as an IT Helpdesk Assistant on the Statesboro Campus beginning Spring 2023.

Student employees cannot work more than 1300 hours in a 12-consecutive month period.

• Provides excellent customer service
• Maintains Student Technology Fee funded printers in Henderson Library
• Assists walk-up, library chat, and phone patrons with basic technical support of Windows and Mac computers, printers, microfilm readers, scanners, and all related software
• Helps direct patrons to the proper department for their needs
• Maintains 3D printers 3D Prints objects requested by patrons Monitors and reports facility issues to the supervisor
• Works to maintain the appearance of computer labs Records statistics for departments
• Assists Systems IT department with tasks as needed

Shift Specifics

• Up to 25 hours per week
• Must be able to work nights until 12:00 am and weekends if needed
• Flexible with schedule of availability

Educational Requirements

• Must be enrolled in six or more undergraduate credit hours or three or more graduate credit hours at Georgia Southern University.

$7.25 per hour

This is a non-exempt position paid on a biweekly basis.

• Resume
• Schedule of Availability

ABILITIES

• Consistently exhibit engaging customer service
• Ability to work well in a diverse and inclusive environment through commitment to equity, diversity, and inclusion
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University’s mission for student success

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

January 16, 2023

Application review may begin as early as January 6, 2023.

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at [email protected].

For technical support, please call the Shared Services Center at (877) 251-2644 or [email protected].

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Must be enrolled in six or more undergraduate or three or more graduate level credit hours at Georgia Southern University.

Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Believing that diversity, equity, and inclusion contribute to excellence in the workplace and to the quality of the University’s academic environment, Georgia Southern University is committed to recruiting and retaining diverse faculty and staff to support, promote, and serve a diverse student body and promote Inclusive Excellence. Candidates from underrepresented groups, whose work furthers the institution’s Inclusive Excellence goals, and who bring to campus varied life experiences, perspectives and backgrounds are especially encouraged to apply.

• Must be able to perform duties and responsibilities with or without reasonable accommodation.
• This is not a supervisory position.
• This position is not required to drive.

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