Atrium Staffing Hiring for IT Support Specialist Job at El Segundo, CA Full Time

Our client, a leader in the beauty and fashion industry, is seeking an IT Support Specialist to join their team.

Salary/Hourly Rate:

$22/hr – $26/hr DOE

Position Overview:

The IT Support Specialist will provide level-1 support on the Technology team. The IT Support Specialist will respond to tickets in a timely manner. This person will be self-motivated and directed, with the ability to effectively prioritize and execute tasks. This is an open-ended contract.

Responsibilities of the IT Support Specialist:

• Configure and support laptops and desktops
• Deploy Cisco IP phone handsets (Endpoint support only)
• Responsible for desktop/laptop imaging
• Maintain a clear understanding of Windows 10 environment
• Acquire and maintain current knowledge of relevant product/service offerings and support policies to provide technically accurate solutions to customers
• Maintain user AD/O365 accounts (adds and delete user account, object creation, and maintenance)
• Maintain and support wireless devices including corporate and personal cell phones (Android and iOS) and iPads
• Support audio-visual equipment and conference rooms
• Respond to assigned tickets (routine and urgent) within the timeframe specified by the current service level agreement and work issues through to resolution

Qualifications for the IT Support Specialist:

• 2 – 5 years of relevant experience
• Knowledge of Active Directory, O365, MAC OS, and Windows 10
• Experience troubleshooting issues
• Familiarity with common software installations (i.e. Microsoft Office, Adobe Creative Cloud, etc.) and successfully following documented steps

Education Requirements:

• Bachelor’s degree or 2 – 5 years in IT Support is required

Benefits:

• Atrium Care Package available, upon eligibility

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
EOE/M/F/D/V/SO