Paragon Development Systems Hiring for IT Support Specialist Job at Rochester, MN Full Time

Awesome long-term contract opportunity is working with one of our Rochester clients!

This IT Support position services business units to ensure hardware and software orders are received, configured, scheduled, and installed.

Responsibilities could involve but not be limited to:

• Ensure equipment is labeled according to specifications.
• Researches, verifies, and documents device specifications according to purchase order and company standards.
• Works in conjunction with service and business units to relocate equipment as requested by departments.
• Works independently while providing on-site installation, customer service, and technical installation and/or repairs support per department or individual customer requests.
• Serves as technical and equipment liaison in the field as needed to collaborate with other support services (e.g., Help Desk, Applications, Materials Management, etc.)
• Assists with end user training as needed and is able to explain basic concepts and procedures such as hardware and software requirements, moves/adds/changes implications, scheduling and impacts on the customer of proposed break / fix options to a large and diverse customer base.
• Maintain inventory of supplies and equipment necessary to complete installations or repair requests.
• Collaborate with other IT Infrastructure areas to manage parts inventory.
• Evaluates and processes equipment according to IT Security policy and guidelines.

Qualifications:

Minimum HS Diploma/equivalent with, 2 years experience in IT/technical fields, Ability to pass drug and background checks, Ability to provide proof of immunization for Covid, Flu, and other vaccines, Must be good with communication and a team player

Job Types: Full-time, Contract

Pay: $18.00 – $22.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Rochester, MN 55901: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Desktop Support: 1 year (Preferred)
• Hardware configuration: 1 year (Preferred)
• Software configuration: 1 year (Preferred)
• imaging: 1 year (Preferred)

Work Location: One location