Position Summary
The Customer Service Representative plays a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. The goal for the Customer Service Representative is to ensure that the orders of our alphabroder customers are placed and processed with accuracy and on-time to meet the customers needs. The Customer Service Representative builds a trusted relationship with the customer adding tremendous value to the customer experience, partnering to make alphabroder the clear choice for promotional Hard Goods and Apparel. The Customer Service Representative advocates for the customer serving as their liaison with the sales team and the internal alphabroder Operations team. This is a Work from Home position.
Responsibilities
Previous Customer Service experience in a Call Center or phone monitored environment a plus.
Please include resume with application.
Qualifications
Work Environment Criteria
alphabroder is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. For more information about our commitment to equal employment opportunity, please review EEO is the Law EEO is the Law Poster Supplement. alphabroder|Prime participates in the E-Verify program. Please click below to learn more about the E-Verify program. E-Verify Participation Poster (English and
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