Posting Number | S11066P |
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Working Title | Retail Service Supervisor |
Department | PSO-Cont Ed-Aux-Food Services |
About the University of Georgia |
Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens. |
About the College/Unit/Department |
The University of Georgia Center for Continuing Education & Hotel is hiring motivated, dependable, and team-orientated individuals for jobs that advance UGA’s mission of Public Service and Outreach. The Georgia Center, located on campus across from Stegeman Coliseum, is the campus hub for the development and administration of non-credit professional and continuing education courses as well as home of the only on-campus hotel. |
College/Unit/Department website | www.georgiacenter.uga.edu |
Posting Type | External |
Retirement Plan | TRS |
Employment Type | Employee |
Benefits Eligibility | Benefits Eligible |
Full/Part time | Full Time |
Work Schedule | |
Additional Schedule Information |
40.0 hour work week with schedule to vary, Sunday through Saturday. Will be required to work some nights and weekends, and occasional holidays. |
Advertised Salary | $40,000 – $45,000 (Commensurate with experience) |
Posting Date | 09/22/2023 |
Open until filled | Yes |
Closing Date | |
Proposed Starting Date | 10/15/2023 |
Special Instructions to Applicants | |
Location of Vacancy | Athens Area |
EEO Policy Statement |
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]). |
Classification Title | Service/Maintenance Foreman/Lead |
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FLSA | Non-Exempt |
FTE | 1.00 |
Minimum Qualifications |
Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications. |
Preferred Qualifications | |
Position Summary |
To assist the Retail Dining Manager in, training and directing of a team of hospitality professionals that ensures service excellence of food and beverage in all outlets within the UGA Center for Continuing Education and Hotel. Responsible for managing retail staff within the outlet operations. Assisting the RDM in the development and management of a service culture that creates a work environment that is focused on the health and safety of guests and employees. |
Knowledge, Skills, Abilities and/or Competencies |
Ability to multitask and prioritize accordingly. Be proficient with Microsoft Word and Excel. Good communication skills. Ability to plan work schedules, to assign personnel, and supervise the work of subordinates. Ability to establish and maintain effective working relationships with employees and patrons. |
Physical Demands |
Stand for long periods of time under conditions of high temperature. Lift, pull or roll at least 30lbs. Bend, kneel and work with hands. Driving as needed to perform job duties. |
Is driving a responsibility of this position? | Yes |
Is this a Position of Trust? | Yes |
Does this position have operation, access, or control of financial resources? | Yes |
Does this position require a P-Card? | No |
Is having a P-Card an essential function of this position? | No |
Does this position have direct interaction or care of children under the age of 18 or direct patient care? | No |
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) | No |
Credit and P-Card policy |
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the website. |
Duties/Responsibilities |
Lead a professional, service oriented team that provides the guests and visitors of the Georgia Center with outstanding food quality and customer service in the Bulldog Bistro, Banquet events and off-site premise outlets. |
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Percentage of time | 40 |
Duties/Responsibilities |
To follow operational guidelines that exceed our customers’ expectations for cleanliness, food presentation, and quality. |
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Percentage of time | 20 |
Duties/Responsibilities |
Assist management team in all training and development of service staff. |
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Percentage of time | 20 |
Duties/Responsibilities |
Maintain and build relationships with patrons who dine in outlets on a regular basis. |
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Percentage of time | 10 |
Duties/Responsibilities |
Ability to work in other departments within the GC as assigned. |
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Percentage of time | 10 |
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
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