Johnson County Community College
Position, Department: Program Coordinator, Continuing Education, Continuing Education & Workforce Development
Type of Position: Full-time Salaried, Exempt
Work Schedule, Hours per week: 40 hours per week
Pay Range: $ 50,441.00 – $ 63,051.00 and determined based on relevant years of work experience.
Pay Grade: 55.55
Benefits Category: Full-time Benefits
Position Summary: The Program Coordinator in Workforce Development & Continuing Education is responsible for developing, managing, and promoting open enrollment courses and related instructional services. The Program Coordinator hires and supervises CE instructors across multiple content areas. The Coordinator works with other Coordinators and CE staff to drive efficient branch operations in a fast-paced, team-oriented work environment with tight timelines and competing priorities. This position requires competencies in program management, personnel development, and marketing/promotions.
Required Qualifications:
Preferred Qualifications:
To be considered for this position we will require an application, and resume.
Position Details – Job duties include but are not limited to:
HIRE, ONBOARD & SUPERVISE CE INSTRUCTORS Recruit instructors, maintain instructor information (400+ active in CE branch), onboard instructors, observe classes, review course evaluations, provide feedback. Performance is acceptable when the Coordinator completes these actions:
a. Recruit instructors needed to support courses.
b. All hiring is regulation compliant.
c. Qualified instructors are available and scheduled as needed.
d. Observes instructors, completes written assessment, and provides feedback to instructor.
e. Instructors are onboarded and kept up to date on JCCC and CE processes.
f. Instructor information is confidentially maintained and available as needed.
RESEARCH & DEVELOP NEW OPEN ENROLLMENT PROGRAMMING Use market analysis processes and tools to identify gaps that can be addressed through new programs. Meet with partners, vendors, advisory boards and contacts in industry to identify subject matter experts/instructors who will help create/implement new courses, including certifications and certificates as appropriate. Performance is acceptable when the Coordinator completes these actions:
a. Actively pursue new, creative ideas for program areas/training using CE processes to research, plan and approve curriculum and instructors.
b. Connections (both in the community and across campus) are established to assist in program needs and guidance.
c. Promote new offerings to appropriate markets.
SCHEDULE & IMPLEMENT ONGOING OPEN ENROLLMENT PROGRAMMING Evaluate current courses and programs, including certifications and certificates as appropriate. Schedule courses and submit/proof course information for online/print materials. Work with marketing staff to promote all programs/courses. Know curriculum and consult with students. Develop and maintain information on local, regional, and national resources. Maintain current knowledge and adherence to regulations relating to specialized programs. Review, analyze and make decisions based on internal and external reports. Performance is acceptable when the Coordinator completes these actions:
a. Course offerings are scheduled and proofed meeting Operations timeline.
b. Responsible for marketing open enrollment courses.
c. Course evaluations are reviewed and issues needing attention are addressed.
d. Open enrollment goals and regulations are met.
e. Assist students in selecting courses and applying for funding opportunities if appropriate.
f. Complaints and inquiries are satisfied in a timely manner.
j. Assist in development and identification of resources for Business Solutions.
SUPPORT EFFICIENT AND EFFECTIVE OPERATIONS Assist in development and implementation of JCCC and CE processes and procedures. Leverage knowledge of systems to analyze needs/resources and manage efficiently. Performance is acceptable when:
a. Branch and program-area specific processes and procedure are followed.
b. Coordinators are cross-trained and assist each other with processes, procedures, and coverage.
c. Processes in need of improvement are identified and new solutions are proposed.
d. There is a collaborative, positive team atmosphere.
SPECIAL PROJECTS Prepare special reports/handle special projects upon request. Performance is acceptable when:
a. Special reports including financial, client, enrollment and other data are prepared accurately and in a timely manner.
b. Special project completed on time with no interruption to regular duties.
*Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.
Diversity Statement: Here at Johnson County Community College, we seek to inspire positive change for our students, faculty, and staff through promoting growth and development of all individuals. We aim to create a sense of belonging, accepting all values, life experiences, and perspectives on our campus. We are seeking individuals who will bring their true, authentic selves to JCCC so we can broaden perspectives with innovative ideas, interests, and passions, while fostering and promoting our diversity commitments to our community. We believe that engaging all of our unique employees is the key to students’ success. You belong here.
About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That’s five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.
Equal Employment Opportunity: Johnson County Community College (JCCC) is an Equal Employment Opportunity Employer. JCCC provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
Disclosure: If you need any assistance throughout the search process, please reach out to the HR Generalist for this position. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.
If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email [email protected].
To apply, please visit: https://careers.jccc.edu/en-us/job/495307/program-coordinator-continuing-education
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