Ingram Readymix Inc Hiring for IT Technician Job at New Braunfels, TX Full Time

Job Tile: IT Technician

Reports to: IT Director

Travel: Yes (0-80%) Central/South Texas via company vehicle w/fleet gas card

Hours: Monday – Friday, occasionally Saturdays (company phone issued)

Summary

Responsible for providing technical assistance and support related to computer systems, network, hardware, or software. Responds to calls and remotely diagnose and troubleshoot issues quickly and efficiently minimizing business downtime, driving to location when fixing remotely is not possible. Assisting in supporting of additional hardware such as phones, cameras, timeclocks and batching system.

Responsibilities

• Respond to calls from employees needing assistance with hardware andor issues with software.
• Maintain network servers such as file servers, terminal services, Active Directory.
• Manage users in Active Directory and assign proper permissions for least privilege access.
• Administrating O365
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
• Install, modify, and repair computer hardware and software
• Troubleshoot timeclocks, phones and cameras.
• Troubleshoot batching system power supply by the use of a volt meter
• Test/Replace/Swap parts in batching system
• Upgrade/Replace workstations in office and remote plants
• Manage spam, and virus protection.
• Test/Repair/Replace ethernet cables and/or RJ11/12 phone lines
• Troubleshoot issues with faxes
• Install and administer Ubiquiti devices
• Install and administer Avaya endpoints
• Other duties as required

Qualifications

• Must be able to work indoors and outdoors in Texas temperatures (32F-110F)
• Must be able to work in environment exposed to cement dust, sand, and noise of electrical and pneumatic tools.
• Worker must be able to stand, bend/stoop, kneel, crouch, crawl, push/pull, squat, reach above his/her shoulders and lift up to 100lbs.
• Must be able to travel for hours at a time
• Worker must be organizational and demonstrate time-management skills
• Must be able to climb ladders
• Must be able to answer calls throughout day/night: Office hours 8am-5pm but remote sites operating early mornings and late evenings.
• Worker must demonstrate excellent diagnostic and problem solving skills

Must have an Associate’s Degree in Computer Maintenance or Networking or similar

Job Type: Full-time

Pay: $55,000.00 – $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• New Braunfels, TX 78132: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 1 year (Preferred)
• Associate’s Degree in Computer Maintenance: 1 year (Required)

Work Location: One location