Description:
Our customer is currently seeking a Help Desk Analyst to work from our corporate office in Lisle, Illinois. This position reports directly to the IT Infrastructure Manager and is responsible for serving as the first point of contact for employees requesting IT assistance with computers, laptops, tablets, phones, account administration, user configuration, software, peripherals, etc. This includes receiving, prioritizing, documenting, and actively resolving Tier 1 end user requests and escalating incidents when appropriate and necessary to maintain Service Level Agreement expectations. Problem resolution may involve the use of diagnostic and help desk tracking tools. In addition, this position requires providing in-person desktop level support.
Position Responsibilities Include:
Skills:
Active Directory, ticketing system, Windows 10, office 365, Network, Printer
Top Skills Details:
1. Customer Service
2. Active Directory – creating / terming users
3. Windows support
Additional Skills & Qualifications:
Position Requirements Include:
Experience Level:
Expert Level
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Description The US Marketing Promotion Operations Planner is responsible for serving as a trusted business advisor to US Marketing,...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Description Job Description: Global Information Grid (GIG) Service Management-Operations (GSM-O), a Defense and Intelligence Group...
Apply For This JobJob Description Sr. Scientist, Small Molecule Analytical Research & Development The Small Molecule Analytical Research and Development group has an...
Apply For This Job236 million lives were touched by Novartis medicines in 2022, and while we’re proud of this, we know there is...
Apply For This JobJob DescriptionAdvanced Accelerator Applications, a Novartis company, is an innovative medicines company focused on the development of products for targeted...
Apply For This JobJob Description Join a Legacy of Innovation 110 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and...
Apply For This Job