Summary of Responsibilities:
Answers inquiries primarily through telephone communications with a high level of quality customer service. Prepares pre-notification documentation for medical procedures and various prescription drugs. Maintains benefit eligibility information for associates and retirees in multiple systems. Handles all responsibilities in accordance with the Plan provisions, department policies and various Department of Labor regulations. Works with minimal supervision and is responsible for making an established range of decisions, escalating to Manager when necessary and updating Manager on a regular basis.
Position Responsibilities:
Selection Criteria:
Work Setting:
Educational Requirements:
Job Type: Full-time
Pay: $60,000.00 – $70,000.00 per year
Benefits:
Schedule:
Ability to commute/relocate:
Work Location: One location
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