Registrar Services Specialist
Recruitment #: S2383
Review Date: Immediate review | Open until filled
Department: Office of the Registrar
Salary Rate: $2807 -$4107 [ Salary Steps ]
About Western Oregon University:
Western Oregon University is a regional public, mid-sized university – committed to changing lives, strengthening communities and transforming our world. Located in Monmouth, the heart of Oregon’s lush Willamette Valley, WOU is about 20 minutes from Salem, the state’s capital and about 75 minutes from Portland, the state’s cultural hub.
Western is one of Oregon’s oldest public institutions of higher education and was incorporated into the state system as a teacher training institution in 1882. The university offers undergraduate and graduate degrees in arts and sciences, education and professional areas. It’s known for small class sizes, a focus on sustainability and a diverse liberal arts education in a student-centered environment. Western is an emerging Hispanic Serving institution, with 37% of undergraduates being students of color.
Position Summary:
The Registrar Services Specialist will support the functions of the Office of the Registrar in the areas of customer service, data entry, procedure management, transfer articulation, and catalog/scheduling support. The Registrar Services Specialist will provide direct service to students in areas of registration, information, and assistance in obtaining student records. They will also ensure timely accurate evaluation and entry of transfer credits for students to facilitate registration and graduation. Additionally, they will support the effective management of course scheduling and catalog management through data entry, proofing, training, and communication. Lastly, the person in this position will need to be highly productive, manage tasks efficiently, and effectively.
Click here for the complete position description which includes knowledge areas and preferred qualifications.
Minimum Requirements:
● The ability to understand, manage and communicate complex concepts, processes, & rules
● Effective communication skills
● The ability to complete complex detailed work
● Demonstrated commitment to serving the needs of a diverse population
● Demonstrated experience using common office software programs such as Microsoft Excel & Word
● The ability to manage sensitive information, conduct yourself professionally, and serve with empathy
● Excellent interpersonal skills
Preferred Qualifications
● Experience in higher education
● Intermediate to Advanced Microsoft Excel experience
● Experience working in an environment requiring compliance with policy/regulatory requirements
● Experience with databases and/or information systems, preferably the Banner Student Information System (Banner SIS)
Required Application materials: You may submit all materials online at www.wou.edu/prostaffapp
Western Oregon University is looking for equity-minded applicants who demonstrate a sensitivity to and appreciation for the complexity of the world. We draw our strength as a community from our variety of backgrounds, abilities, cultural experiences, identities, knowledge domains and means of expression. Women, Black, Indigenous and people of color, veterans, people who identify as LGBTQIA+, and people with disabilities are highly encouraged to apply for this position. All interested individuals are encouraged to apply even if they do not meet every one of the preferred qualifications as listed.
Western Oregon University only considers visa support for Tenure Track employees placed in specialized positions that are continuing regular university appointments for multiple years.
Background/Education Check:
A criminal background check will be completed as a condition of employment. Education checks are processed for positions requiring a formal degree as a minimum requirement.
Benefits:
Western Oregon University offers an excellent benefits package for eligible employees which includes 95% premium paid healthcare, a generous retirement and vacation package, and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities. http://www.wou.edu/hr/benefits/
Equal Employment Opportunity:
Western Oregon University is an equal opportunity employer that is committed to diversity, equity and inclusion in the workplace. We celebrate our inclusive work environment and encourage people of all backgrounds and perspectives to apply. We embrace our differences and know that our diverse team is a strength that drives our success.
Accommodation Requests:
Western Oregon University is committed to developing a barrier-free recruitment process and work environment. If you require any accommodations, please email us at employment[at]wou.edu and we will work with you to meet your accessibility needs.
Veterans Preference
Applicants are eligible to use Veterans’ Preference when applying with Western Oregon University in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum criteria of the position and electronically attach the required documentation at the time of application. For information regarding Veterans’ Preference qualifications, visit http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq
Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates’ inquiries via phone or email.
Western Oregon University is an EO/AA/Veteran/Disability employer committed to increasing the diversity of its workforce.
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