Western Carolina University Hiring for Admin Support Specialist – at Cullowhee, NC  Full Time

Western Carolina University has been named to the 2022 “America’s Best Employers by State” list by Forbes, ranking 14 out of the top 100 employers in North Carolina. Forbes has also ranked Western Carolina University in the Top 100 of America’s Best Midsize Employers for 2023. Western Carolina University is the UNC system’s westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans – eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Paid vacation and sick leave accrual begin after first month of employment. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences – many of which are offered free of charge.

The primary location of this position is on the main Cullowhee, NC campus.

The Transfer and Curriculum Team at Western Carolina University evaluates and articulates transfer credit and exam scores for new and current students, as well as ensures the accuracy of the university’s catalog. This position on the team involves the physical processing and imaging of
transcripts from other institutions; communicating regularly with department heads, program
directors, advisors and admissions staff; training student workers; and contributing to graduation and commencement processes as part of the larger Registrar’s Office staff. Thorough training will be provided, as well as campus-wide professional development opportunities. The successful applicant would be someone who enjoys working as part of a team and who can manage and prioritize their own time and workload; is familiar with working with the fine details of processes and who catches errors and inconsistencies in data; asks questions about anything they don’t understand; and enjoys advocating for students and partnering with other departments to make processes more efficient and helpful.

High school education and some college level education is preferred.
-Prior work experience utilizing computer technology and windows based programs
-Proficiency in high volume workload and keyboarding/data entry
-Extensive knowledge of university policies and procedures as related to the transfer of credit
-The ability to fully analyze and interpret transfer credit information
-Excellent oral and interpersonal communication skills

Applicants must apply online in order to be considered. Please include a cover letter, resume, and a list of references (with complete contact information). Applicants must upload a DD-214 if claiming Veteran’s Preference. PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS. If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants. Effective October 1, 2015 all new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected].

The Western Carolina University Annual Safety Report is available online at or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.