Watts Water Technologies Hiring for Project Manager at North Andover, MA  Full Time

The Project Manager is also responsible for day-to-day management of a customer relations team, including but not limited to managing UHP customer projects – Quote fulfillment, proper customer order placement, customer order tracking, proactive updates to all interested parties, and customer fulfillment.

The project manager will implement project management tools, dashboards, and metrics to establish a Project Management Office to successfully facilitate the delivery of the UHP project portfolio within the Drains business unit of Watts Water Technologies, Inc.

The Project Manager will be responsible for defining, modifying, and creating processes across Commercial Operations, Order Entry, Sourcing, Planning, Supply Chain, Shipping, and post shipment management of all Mega Project Orders. Products will include Valves and Drains product.

The Watts Water Technologies family of companies designs and manufactures valves and drains and related products that promote the comfort and safety of people and the quality, conservation and control of water used in commercial, residential, industrial, and municipal applications. Everything we design is made to keep the Earth’s most precious resource safer, cleaner, and more useful for our customers.

You Will:

• UHP Project Management:

• Own and lead all new product development efforts utilizing the Stage Gate process from concept to post-launch
• Ensure key stakeholders and team members follow a structured and repeatable process from ideation, business case/commercial specification and engineering/production validation, to market launch and post-launch close out
• Lead the creation of the project plan with required budget, resources, and detailed project schedule while defining critical milestones and align with Stage Gate deliverables
• Ensure project scope, schedule, and required resources are clearly defined and aligned across all stakeholders
• Develop resource plan to meet project timeline, partner with functional managers to allocate required resources to achieve milestones on time.
• Identify project risks/issues and develop contingency plans to mitigate impact on schedule or scope throughout project lifecycle
• Facilitate and share lessons learned to ensure proliferation of knowledge and best practice implementation across the organization

• Mega Project Customer Project Management:

• Identify, create, monitor and own the process required to support Mega Project Customer Orders across the entire Order to Remittance (OTR) lifecycle.
• Manage Customer Service team to accurately support the needs of customers and order fulfillment.
• Work across all functions involved in the product life cycle to implement Critical Process Indicators and identify areas for improvement.
• Work with all stakeholders to define key milestones for each Mega Project Customer project.
• Establish metrics to identify and monitor key milestones and report out to key stakeholders.
• Ensure all customer deliverables are being met, including but not limited to shipping requirements, shipment method, shipping site, packaging requirements, labelling requirements, and any other requirements as defined by the customer

You Have:

• Bachelor’s degree in Engineering or Business
• 5+ years of experience l Program/Project Management experience – Electrical, Mechanical and Software engineering preferred
• 3+ years people management Experience
• Proven track record in managing new product development, introduction and product life cycle
• Proficient with Project Management Office tools – WBS, Logic Network, Gantt Chart, Agile methodology
• Intermediate experience with Project and Visio.
• Discuss both commercial and technical aspects of a project to all stakeholders, including executive level communication
• Knowledge of both theoretical and practical aspects of product development, project management and can lead teams in execution of these methodologies
• Broad professional experience in product development, operations, sales, engineering and marketing areas
• Portfolio, Schedule and Resource Management tools experience
• Ability to travel – up to 25%

What’s In It For You:

• People-First Culture – Enriching and caring for people is at the core of who we are; this includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected.
• 401K Plan
• Flexible PTO & Generous Paid Holidays
• Educational Assistance
• Variety of Medical plan options – choose the one that is right for you!
• Sustainability – One of Newsweek’s Top 400 of “America’s Most Responsible Companies” for sustainability performance, three years running.

#LI-KL1

Physical Requirements:

While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

Work in both office and manufacturing environment. May occasionally be required to perform job duties outside the typical office setting.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.