Application Instructions:
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.
Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Career Worklet and select Find Jobs. Locate the position and click Apply. Update your Education and Job History.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.
Job Description Summary
Provides administrative leadership to the Intercultural Center (IC), its staff and operations, educational programs, resources and services. Serves on the leadership team of the Office of Diversity and Inclusion to foster collaboration and strategic alignment through educational programming, student advising and advocacy, strategic planning, policy development, budgeting, assessment and reporting. Supports the university’s efforts to create an inclusive and welcoming environment and has demonstrated experience and progressive responsibility for supporting underrepresented populations.
Job Description
Essential Functions:
Collaborative Leadership:
Provides strategic vision, cultivate, administer, and manage a comprehensive intercultural affairs program serving the Wake Forest University community.
Consults with campus units to foster the development of an intercultural mindset among Wake Forest students.
Works with campus partners to assess community needs and designs, implements, and assesses the effectiveness of learning opportunities that contribute to university-wide diversity and cultural competence.
Develops strategies to enhance student learning and promotes the University’s belonging and inclusivity goals.
Supports diversity and inclusion needs assessment and initiatives within the Office of Diversity and Inclusion administrative unit.
Co-constructs and implements programming for staff and faculty that advances their professional development in the area of intercultural competence, and enhances a sense of belonging particularly for staff and faculty from underrepresented and minoritized groups.
Collaborates with campus leaders, including but not limited to the Dean of Students, the Office of Student Engagement, the Office of Personal and Career Development, and the Office of Admissions, in areas of strategic planning, policy development, and programming to build and promote a sense of belonging and connection in the community for all students and a more interculturally aware and inclusive campus.
Student Engagement:
Collaborates with multiple University constituencies to develop, supervise and assess programs and initiatives designed to enhance the experience of students from underrepresented groups.
Works collaboratively with staff in the Office of the Dean of the College, the University Registrar, Institutional Research, the Office of Student Financial Services to support student retention.
Partners with Global Programs and Studies and other campus partners to facilitate international student inclusion and engagement.
Serves as primary contact for Office of Admissions recruitment events with an emphasis on underrepresented groups.
Provides caring outreach, problem-solving, and referral services for students.
Departmental Management:
Leads and develops the IC staff in effective mentoring and advising strategies for University undergraduate students with an emphasis on underrepresented groups.
Develops and manages the departmental budget and provides overall operational planning for the IC.
Conducts regular planning and assessment to increase effectiveness of intercultural and diversity education initiatives specific to the needs of students, staff, and faculty.
Partners with the Office of Advancement to develop fundraising strategies, specific to the IC and more broadly across the institution.
Develops and promotes relationships with multicultural alumni affinity groups.
Required Education, Knowledge, Skills, Abilities:
Master’s degree in higher education administration, student personnel, counseling, or related field and seven years of related post graduate professional work experience in student service and program development.
Strong relationship building skills working with individuals from diverse cultures.
Ability to effectively resolve conflict, manage crisis and emergency situations and ability to foster a cooperative environment.
Sensitivity to and awareness of the needs of college student populations with an emphasis on those from underrepresented groups.
Ability to promote collaboration, teamwork and involve stakeholders in the decision making process.
Demonstrated experience in budget management.
Experience advising students.
Proven commitment to diversity, equal opportunity and the academic, intellectual and social development of all students.
Demonstrated excellence in written, verbal and interpersonal communication skills.
Experienced supervisory skills.
Proven knowledge of strategic planning and vision development.
Preferred Education, Knowledge, Skills, Abilities:
Doctorate in higher education administration, student personnel, counseling, or related field
A thought leader with influence in the areas of multicultural and intercultural affairs, assessment of diversity efforts and cultural competency education.
Demonstrated experience in assessment and evaluation.
Accountabilities:
*In order for your application to be considered complete, please submit your cover letter and CV along with a Word document to include the answers to the following questions, responses to each question should be no more than 500 words:
What do you see as the greatest opportunity for identity spaces, such as the Intercultural Center, in the student experience in higher education? Why are these the opportunities that stand out to you? Finally, how would your approach to leadership maximize those opportunities for students’ experiences?
How would your leadership values manifest in your role as the leader of the Intercultural Center? How do you enhance the possibility that these values are upheld by your team?
*Applications for this position will be accepted through April 30, 2022, 11:59 P.M. EST.
Additional Job Description
In furtherance of the University’s commitment to resuming operations in a manner consistent with or similar to how those operations were conducted prior to the pandemic, and in an effort to protect the health and safety of the campus community, all faculty and staff are required to be fully vaccinated with an FDA approved or authorized COVID-19 vaccine and an influenza vaccine. Faculty and staff with disabilities or sincerely held religious beliefs that preclude vaccination should contact Human Resources to request a reasonable accommodation.
Time Type Requirement
Full time
Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.
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