Wake Forest University Hiring for Donor Experience Coordinator, University Advancement at Winston Salem, NC Full Time

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.

** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.Job Description SummaryIn University Advancement, we believe in equity, not just equality. We understand that in order to develop a fully engaged constituency; individuals must receive equitable treatment instead of equal treatment. Establishing equality means treating everyone the same. Equity necessitates transforming our community to meet the needs, interests and cultural norms of our University Advancement staff.

Summary:

The Donor Experience Coordinator works under limited supervision and provides a variety of administrative, logistical and project support for the Donor Experience team related to the development and execution of experiences, maintaining constituent data in DAD, tracking project timelines and responsibilities and maintaining event materials.

*Applications will be accepted through January 12, 2024, 11:59 P.M. EST.Job Description

Essential Functions:

• Assists with the execution of University Advancement events, including but not limited to logistics, invitation lists, registration sites, printed and mailed materials, reservations, ticket packets, nametags and seating.
• Manages Donor Experience team projects in project management application; ensures projects are on time and prompts colleagues as needed. Proactively identifies potential delays.
• Assists with the execution of donor-related recognition opportunities, including gift/plaque sourcing and delivery, inventory management, and tracking.
• Assists in procurement, tracking, inventory and packaging of donor gifts.
• Creates and maintains an annual calendar of all University Advancement events, with additional visibility to all University events.
• Maintains an inventory of event templates and materials, ensuring they are up-to-date and easily accessible. These include printed invitations, agendas, nametags, place cards, etc.) are updated and that supplies are available for Advancement partners.
• Places work orders, parking reservations and catering orders on campus.
• Works with external partners on rental orders, venue agreements, floral design and catering arrangements.
• Maintains inventory of vendors, cultivating strong relationships to ensure a reliable network of resources.
• Processes expenses for several members of the Donor Experience team and assists Associate VP in managing team budget.
• Partners with UA colleagues to design and implement initial Permanent Stewardship project; responsibility for ongoing execution.
• Have high standards for your work and are proud to contribute to a mission-driven organization.
• Contributes to a transparent and equitable organizational culture where ethical and equity policies and practices are understood and lived out by all staff.
• Have a passion for workplace diversity and inclusion.
• Get excited about the prospect of joining a team that is making a difference in people’s lives every day.

Required Education, Knowledge, Skills, Abilities:

• High school diploma with three years related experience in an appropriate discipline.
• Proficiency in Microsoft Office Software (Word, PowerPoint, and Excel) and Google Applications.
• Excellent time management and project management skills.
• Ability to handle concurrent assignments and changing priorities as circumstances dictate; ability to be nimble.
• Self-starter; ability to think independently and anticipate next steps.
• Ability to work successfully in teams and under your own initiative.
• Ability to engage professionally with individuals at every level of an organization, both internally and externally, as well as high net worth individuals.
• Excellent interpersonal and communication skills, both verbally and written, with a broad range of internal and external constituents.
• Ability to maintain confidentiality pertaining to information contained in donor records and system data.
• Superior judgment, a strong work ethic, and a keen attention to detail.
• Comfortable being part of a team that largely works behind the scenes.
• Ability to learn and use Advancement database (Blackbaud) and OnBase document imaging system; develop/refine skills as needed.
• Ability to research and organize information and data with accuracy and attention to detail.
• Strong service orientation; must delight in providing excellent customer service.

• Able to solve problems and think on your feet.

• Ability to analyze and interpret policy and procedural guidelines.
• Ability to answer moderately complex questions. Proactively seeks additional information to perform assigned duties.
• Commitment to equity, particularly racial equity, with a willingness to learn about it and integrate it into all aspects of the work.
• Respect for the dignity and abilities of all people.
• Ability to work some evenings and weekends.

Preferred Education, Knowledge, Skills, Abilities:

• Bachelor’s degree preferred.
• Previous experience in event management, project or logistics management, or academic (higher educational fundraising) environment.
• Familiarity with project management tools and concepts.

Accountabilities:

• Responsible for own work only.

Physical Requirements and Environmental Conditions:

Sedentary work primarily involving sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned. Moving about to accomplish tasks or moving from one worksite to another. Medium work that includes moving objects up to 50 pounds. No adverse environmental conditions expected.

Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply.

Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Additional Job Description

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet all requirements listed in the job description. In University Advancement at Wake Forest University, we are dedicated to building a diverse, inclusive and authentic workplace. If this role appeals to you, but your past experience doesn’t align perfectly with every qualification on the job description, we encourage you to apply. You may be just the right candidate for this or other roles.

Time Type RequirementFull timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.