Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law.
General Summary
Primary role is to process claims for patients, products, or services for Vision Plans and/or Medical Plans, verify patient data for accurate billing, and perform all billing activity for the practice.
Essential Functions
Identify and resolve insurance claims and issues in a timely manner
Process payments from insurance companies
Post, correct, and/or resubmit open or denied claims
Monitor patient accounts to ensure on-time payments and report on overdue accounts
Resolve billing discrepancies by investigating billing and invoicing errors and implementing process improvements to avoid future errors
Ensure accurate and timely posting of all accounts receivable, including live checks, online credit card payments, phone-in credit card payments, and electronic fund transfers
Act as point of contact for incoming calls from vendors and customers regarding questions about billing and payment status
Contact patients regarding credit and payment balances, make collection referrals and documents, and update the patient’s record
Ensure current insurance information is on file for patient and obtains necessary authorizations
Work on special projects and perform other related duties assigned or requested
Job Specifications
Typically has the following skills or abilities:
One to three years of finance or billing experience
Excellent written and verbal communication skills
Must possess self-motivation, enthusiasm, and a positive attitude, and perform as a team player
Strong attention to detail and organizational skills
Must be capable of multi-tasking in a fast-paced environment
Proficient knowledge of Microsoft Office, especially Excel, Word, and Outlook.
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
#LI-ONSITE
#LI-VENTURES
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.
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