Vista Higher Learning Hiring for Talent Operations Specialist Job at Boston, MA Full Time

WHO ARE YOU? You are a talent professional with a passion for people, technology and developing workflows to improve candidate and employee experiences and results. With your successful track record of filling a diverse array of roles, experience digging into tools and technology to create process roadmaps and user guides and serving as a true people partner you’re looking to make an impact on a high-touch people focused team and organization.

WHO ARE WE? We are passionate, lifelong learners, and creative thinkers committed to the advancement of literacy and language learning.

WHAT IS THE ROLE ABOUT? The Talent Operations Specialist is part recruiter, part ATS expert and part Talent/ HR support. You’ll work collaboratively with the HR/ Talent team and hiring managers across the org to attract and hire top talent for a variety of roles (across levels and departments) and will be responsible for the full-life-cycle of those recruiting efforts. In addition, you’re also the subject-matter-expert on ATS and develop processes, manage candidate data integrity, create/ analyze applicant pipeline reports and partner with the Talent team to develop process workflows, templates and user-guides. You will work collaboratively with hiring managers to understand their needs and develop strategies to identify top talent. You will also manage our employer branding and social media campaigns through strong partnerships with vendors and agencies.

IN THIS ROLE YOU WILL:

• Provide support on and drive a variety of Talent and Talent Operations related projects, seeking operational efficiencies and outstanding candidate and ‘user’ experience
• Manage the full-life-cycle recruiting process for a variety of full-time and contract roles and partner closely with hiring managers to identify needs
• Maintain close relationships and frequent communications to candidates ensuring high level of candidate engagement and insight
• Support the team with sourcing and maintaining candidate outreach efforts as well as scheduling and interview logistics
• Serve as the ATS subject matter expert lead system maintenance and implementation efforts with an eye on continuous improvement; identify operational gaps and creative solutions to obstacles, communicate to HR leadership, and help implement changes that will enhance effectiveness and mitigate risk
• Create ATS user guides as well as other recruiting related training materials
• Manage and respond to candidates’/ agency partner inquiries regarding process, expectations and application or career site issues
• Create social media campaigns for the purposes of recruiting and candidate outreach efforts
• Support vendor management activities (e.g., management of vendor spreadsheets, processing of invoices and POs, etc.)
• Management of technology and process troubleshooting. Solution-oriented to ensuring resolution in an effective and timely manner
• Support team in other areas as needed

YOU MUST HAVE (MINIMUM REQUIRED SKILLS & EXPERIENCE)

• Bachelors degree required
• 3+ years’ experience in FLC talent acquisition/recruiting role required
• Strong experience managing and working with ATS (including creating talent process workflows, making operational improvements, developing SOP’s and user-guides)
• Prior experience and strong knowledge of recruiting principles and practices including 1+ year experience with TA compliance (OFCCP and EEO)
• Strong recruiting skills including relationship building/ customer orientation/ communication skills to effectively partner with candidates/ managers at all levels/ disciplines, craft documentation and support candidates, recruiters and hiring managers throughout the recruiting process

IDEAL IF YOU HAVE or ARE (PREFERRED SKILLS & EXPERIENCE)

• Prior experience with JazzHR
• Experience in education-technology or publishing industry
• Experience filling software engineering, IT or related technical roles
• Strong project management skills
• Prior experience sourcing passive candidates via online platforms (such as LinkedIn Recruiter or Indeed)

LOCATION

Hybrid or Remote: This role can be hybrid or fully remote, candidates must reside in MA, VA, or FL for consideration. Relocation assistance is not available at this time.

Qualified applicants must be eligible to work in the United States to be considered for this role. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position.

OUR BENEFITS package includes life/health/dental/vision insurance, 401(k), educational assistance, commuter pass subsidies, generous employee referral bonuses, PTO and paid holidays.

This job posting and job descriptions are subject to change at any time.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: [email protected]

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Vista Higher Learning is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sexual orientation, gender identity, national origin, physical or mental disability, and/or protected veteran status or other characteristics protected by applicable law.

Qualified applicants must be eligible to work in the United States to be considered for this role. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position.

OUR BENEFITS package includes life/health/dental/vision insurance, 401(k), educational assistance, commuter pass subsidies, generous employee referral bonuses, PTO and paid holidays.

This job posting and job descriptions are subject to change at any time.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: [email protected]

Vista Higher Learning is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sexual orientation, gender identity, national origin, physical or mental disability, and/or protected veteran status or other characteristics protected by applicable law.

Links to OFCCP EEO POSTER & SUPPLEMENT:

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

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