Virginia Commonwealth University Looking for Program Manager for Extension Programs & Student Affairs Full Time

We’re VCU – more than 300,000 strong. A mix of attitudes, styles and stories. There’s nowhere like this and no one like us. At VCU, we
exceed through learning, research, creativity, service and discovery – the hallmarks of the VCU experience.

Since its founding in
1937, the VCU Business School has built strong ties with the Richmond community and beyond. Offering 13 bachelor’s and 19 master’s degrees,
as well as three Ph.D. concentrations and seven certificate programs, we welcome nearly 4,000 students each year. The Brandcenter at VCU is
a multi-faceted center of excellence within VCU’s School of Business with a mission to educate and influence today’s brand leaders by using
creativity to solve business problems.

This isn’t business as usual. It’s innovation at work. We are unlike any business school
you’ve ever seen.

Join us. You can be unstoppable here.

Position Summary:

The Brandcenter seeks a highly motivated
Program Manager to support the day-to-day management of both the center’s Extension Programs and Student Affairs/Industry Outreach
initiatives.This position reports to the Associate Director of Extension Programs and alongside the Associate Director of Student Affairs &
Industry Outreach. It also works in collaboration with the other members of the Brandcenter staff team (including Enrollment,
Communications, Operations and Student Affairs).

Typical Responsibilities: 

• Assist with the implementation of
  Brandcenter’s Professional Development program (certificate-based programming which includes open enrollment courses, as well as custom
  curriculums) and its MBA and Executive Master’s programs. Both of these programs are in a nascent stage, and the success of the foundational
  elements will be key to the future of the programs.

• Execute and implement strategic recruitment initiatives for a defined
  category related to Brandcenter’s pipeline and active recruitment of quality candidates coming into and out of our extension program
  offerings, including but not limited to, analyzing recruitment data, evaluating applications, making enrollment recommendations, determining
  eligibility, and presenting recommendations to final reviewers. 

• Develop and facilitate small-group presentations in order to
  generate interest in programs as well as convert interested prospects/clients to registered/applied.

• Develop and analyze
  effective external communications and best practices with regard to marketing campaigns to attract and convert prospective students,
  including outreach to the Brandcenter’s vibrant alumni community.

• Research, identify, and facilitate partnership
  opportunities for recruitment, development, individual or custom courses, etc., and assist in developing and executing programs and related
  support for instructors and program participants. 

• Assist with the implementation of Brandcenter’s Student Affairs/Industry
  Outreach initiatives (Friday Forums, Orientation, Student Programming, Alumni Events, Recruiter Session, Graduation, etc.), including but
  not limited to, assisting with event logistics, presentation materials, infographics, and other outreach needs. 

• Alongside
  the Associate Director, manage day-to-day operations for Brandcenter’s student affairs, develop and maintain relationships with industry
  partners, and assist with and enhance both the student and alumni experience. 

• Draft and manage communications via Slate
  (CRM) to different groups (students, recruiters, alumni, etc.).

• Serve as liaison to Brandcentral (student
  organization).

• Act as a representative of the Brandcenter to domestic and global business communities. This position may
  include travel for recruitment, special promotions, events, and event management.

• Participates as needed in special projects.
  The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the
  position.

Minimum Qualifications:

• A minimum of 2-4 years’ relevant work experience or equivalent combination
  of education and experience.

• Ability to work autonomously and in a team-based environment.

• Ability to develop
  and maintain a comprehensive competitive analysis and audit.

• Ability to be a creative, collaborative problem
  solver.

• Must have strong written and oral communication skills and mature judgment.

• Ability to build and
  maintain strong working relationships.

• Ability to plan, organize, and monitor multiple projects
  simultaneously.

• Ability to take initiative.

• Proven ability to integrate ideas and
  concepts.

• Highly developed organizational skills, and strict attention to details.

• Friendly, flexible,
  service-oriented manner.

• Proven ability in public speaking.

• Ability and willingness to work early mornings,
  late evenings, and weekends as needed and serve as essential staff in emergencies.

• Ability to define problems, collect data,
  establish facts, draw valid conclusions and suggest/provide solutions.

• Computer skills and systems knowledge
  required.

• Be able to lift at least 20 pounds.

• Be able to exert well-paced mobility for up to 8 hours or as
  needed.

• Experience working in and fostering a diverse and inclusive work environment or the commitment to do so as an
  employee at VCU.

Preferred Qualifications:

• Undergraduate degree.

• Two to four years of
  business and/or administrative experience in a marketing and/or customer relations capacity.

• Knowledge/experience of the
  creative/advertising industry.

• Prior experience in alumni relations and or development/fundraising.

• One year
  working with enterprise technology solutions such as Salesforce, Slate, Event Registration tools, Learning Management Systems (e.g., NovoEd,
  Canvas), or Customer Relationship Management systems.

Other Information:

Priority will be given to candidates who
submit their applications by August 25th. 

All full-time university staff are eligible for VCU’s robust benefits package that
includes: comprehensive health benefits, paid annual and holiday leave granted up front, retirement planning and savings options,
tax-deferred annuity and cash match programs, generous tuition benefit, employee discounts, well-being resources, abundant opportunities for
career development and advancement and more. Learn more about VCU’s benefits here: https://hr.vcu.edu/current-employees/benefits/a-z-list-of-benefits/

Typical Schedule: Monday – Friday, 40 hours
per week, and may require periodic weekend and evening hours. This position is in-person at the Brandcenter in Richmond, VA.

The VCU
Brandcenter is committed to the growth and professional development of its team members and will provide opportunities to foster a culture
of learning and career development.

Salary Range: $55,000-65,000

Position Details

Department: Brandcenter – VCU Business School
Employment Type: UF – University Employee
FT
Restricted Status: No
FTE: 1
FLSA Exemption Status: Exempt

ORP
Eligible: Yes

VCU Role/Title: Administrator series (Student Services job family)

Contact
Information

Contact Name: Emma Barone

Contact Email: [email protected]