Jackson College Hiring for Student Services Coordinator GVSU at Jackson College at Jackson, MI, MI Full Time

Please utilize the following link to apply for this position:
https://jobs.gvsu.edu/en-us/job/494968/student-services-coordinator-gvsu-at-jackson-college

This position is a dual responsibility that will (1) oversee GVSU’s day-to-day operations at GVSU’s Jackson College Central Campus in Jackson, MI, and (2) serve as a liaison between Jackson College and GVSU through gaining a core knowledge of its programs, services, and supports and advising students accordingly. This position will actively build out the center’s recruitment, community engagement, academic programming efforts, in collaboration with GVSU’s Offices of Graduate & Lifetime Learning, Admissions, Advising, and Academic Affairs, and concomitantly, build strong relationships with the Student Success Navigators at Jackson College to ensure an easy handoff of students matriculating to GVSU.

Essential Functions

1. Develop a thorough understanding of Jackson College and GVSU academic, co-curricular and extracurricular programming.
2. Provide expertise and assistance for prospective and current GVSU students regarding transfer information, including equivalencies, transfer resources and scholarships, to include transfer to graduate-level programming.
3. Organize and host recruitment and engagement events, such as Transfer Fairs, classroom visits, social events for current and prospective GVSU students, and community outreach.
4. Work to ensure courses offered onsite at Jackson College’s campus meet the needs of our undergraduate population – including course scheduling suggestions and faculty staffing facilitation.
5. Facilitate appropriate connections between Jackson College (JC) students and GVSU/JC support resources.
6. Work along with the appropriate Jackson College contacts to ensure processes and procedures are in place for students to make a seamless transition to GVSU.
7. Collaborate with GVSU Admissions and GVSU Advising to assist in the recruitment and retention of prospective and current GVSU students (inquiry, general advising appointment, admission process, orientation, Financial Aid, satisfactory academic progress, course selection, etc.) utilizing GVSU systems (Banner, Slate, etc.).
8. Hire, train and supervise work-study students employed in the GVSU at Jackson College Center.
9. Coordinate virtual and in-person visitors from GVSU’s main campus to ensure current and prospective students can connect with subject-matter experts in areas such as Career Service, Admissions, Financial Aid, Professional and Faculty Advisors, etc.
10. Coordinate with the Jackson College Student Success Navigator Corps to ensure an easy transition for students who wish to attend GVSU.
11. Provide Jackson College with any instructional transfer program changes in order to maintain a solid instructional pathway for students enrolling from Jackson College.
12. Perform other duties as required/assigned by leadership. REQUIRED KNOWLEDGE,

Minimum Qualifications

SKILLS, AND ABILITIES
• Bachelor’s degree.
• Minimum of one to three (1-3) years of work experience in higher education (community college or 4-year institution).
• Strong customer service skills.
• Experience with various computer software applications (Microsoft Office, Outlook, Teams, etc).
• Excellent written, verbal, and interpersonal communication skills.
• Commitment to GVSU’s vision of diversity, inclusion, and equity.
• Ability to manage multiple projects and calendars simultaneously.
• Experience working under pressure, multi-task, and meeting deadlines in a fast-paced environment.
• Ability to demonstrate professionalism, punctuality, and work self-sufficiently with little direction when required.
• Ability to develop and maintain professional and collegial relationships with peers, customers, administrators, etc.
• Cooperative team player with the ability to collaborate effectively with faculty/staff of all levels throughout the university.
• Ability to maintain a flexible work schedule, including some nights and weekends

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES
• Master’s degree.
• Prior or current relationship (alumni, staff, and faculty) with Jackson College and/or the Jackson, MI community.
• Experience working in admissions, academic advising, career services, or event planning.

GVSU COMPETENCIES
Innovator mentality ? Fosters inclusive and equitable community ? Well-being oriented ? Asset mindset Acts with integrity ? Emotionally intelligent ? Collaborative teamwork ? Empowering

WORKING CONDITIONS
Normal office environment. Some travel may be required.
Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The requirements listed are representative of the knowledge, skill and/or ability required.

The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties can be performed by the individual currently holding this position and additional duties may be assigned

Supplemental Information

Please utilize the following link to apply for this position:

https://jobs.gvsu.edu/en-us/job/494968/student-services-coordinator-gvsu-at-jackson-college

Please use your legal first and last names on your application. If you are selected, you will have the opportunity to identify and utilize your preferred name.

It is important that your application show all the relevant education and experience you possess (even if you are repeating it from your resume or cover letter). For instance, do not say, “See Resume.” Your resume and an unofficial transcript for the degree required must be attached to your application. Applications will be rejected if incomplete.

Final candidates will be subject to a criminal background as part of the employment process.

Jackson College is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered.

Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three (3) working days prior to the date of need.

A copy of Jackson College’s Annual Security Report and Annual Fire Safety Report is available on the JC Campus Safety & Security website. The security report contains crime statistics for the previous three years for all of our campus locations and the annual fire safety report, which contains statistics for any reported fires in campus housing units and fire safety systems in these buildings. Additionally, the report contains policies, available resources and information concerning personal safety, fire safety and reporting procedures for both crimes and fires.

Applicants have rights under Federal employment laws. Jackson College is an Equal Opportunity Employer that actively supports workforce diversity.