Vai Travel LLC Hiring for Corporate Travel Advisor (Fort Worth area, virtual) Job at Hilton Head Island, SC Full Time

Corporate Travel Advisor (Fort Worth area, virtual)

Salary commensurate with experience; competitive benefits package.

Our Corporate Travel Advisors are responsible for all aspects of travel support for our corporate clients. This includes communicating with travelers through multiple channels (phone, email, text, etc.) to determine services required. The advisor is also responsible for booking and issuing domestic and international airline tickets, hotel, rental car and/or train reservations through the GDS system (Amadeus) and ensuring that all aspects of the itinerary comply with each client’s unique corporate travel policy.

ESSENTIAL DUTIES AND RESPONSIBLIITES

• Respond to client requests for new travel arrangements or changes to existing itineraries and provide prompt, exceptional customer service.

• Book and issue airline, hotel, car and other tour reservations through Amadeus GDS system, accurately and efficiently.

• Maintain sufficient account knowledge to assist clients without delay.

• Check queue’s daily to ensure accuracy and that all issued tickets are complete.

• Communicate effectively with team members to solve problems and gather information.

• Establish and maintain strong relationships with clients.

• Provide travel expertise to clients.

• Follow Vai Travel approved workflow.

ESSENTIAL QUALIFICATIONS

• Working knowledge of Amadeus GDS System desired, but not mandatory.

• Proficient with city, airline, hotel and car rental codes.

• Proficient with Microsoft Office (Word, Excel, PowerPoint, and Outlook).

• Ability to work independently and pay close attention to detail.

• Strong organizational skills.

• Ability to consistently deliver exceptional customer service, internally and externally.

• Ability to manage multiple priorities simultaneously and complete tasks with minimal supervision.

• Willingness to demonstrate professional conduct at all times.

• Excellent computer and typing skills, which includes the ability to navigate between programs quickly by using shortcut keys.

• Ability to identify a problem and see it through to resolution with minimal supervision.

• Fluency in English (verbal and written) required.

Submit your resume to [email protected] (no phone calls please)