VAE, Inc Hiring for Service Desk Technician Job at Arlington, VA Full Time

OVERVIEW: VAE, Inc. is a full service IT Infrastructure Solutions Company focused on building, securing and supporting our clients’ mission critical enterprises. We provide a distinctive array of design, integration and implementation services as well as fully managed service offerings. VAE is at the forefront of leveraging multi-tenant capable technologies and shared IT services to create secure, reliable and cost-effective end-to-end services and solutions. We deliver exceptional infrastructure solutions with extremely talented employees using a client-focused partnering approach.

JOB TYPE: Full-time

LOCATION: Arlington, VA 22204 US (Primary)

JOB DESCRIPTION: Due to the nature of work this role entails, telecommuting is not allowed and will require the employee to report full-time onsite. This position will support one of the following Shift Schedules:

• This position has a 12-hour shift work schedule (6pm – 6am) from Wednesday through Saturday

Responsibilities include but are not limited to:

• Detect, report, troubleshoot and repair to Pentagon Transport layer circuits in a 24/7 facility.
• Perform Operations & Maintenance responsibilities for complex Command and Control Networks.
• Work independently to troubleshoot and isolate complex network outages to minimize customer downtime.
• Develop and present modified engineering schematics to reflect current and proposed Network & Circuit design changes.
• Provision and re-route Command and Control Traffic to meet the needs of VIP & Flag Officer customer base.
• Perform Tier III level repair of communications equipment down to the card and port level.
• Perform administrative duties for Type-1 Encryption management network. To include Device firmware & software upgrades.
• Utilization of monitoring tools to provide both reactive and proactive support for the clients’ network and systems infrastructure.
• Provide hardware, computer systems, and electrical components support and operations in classified networks.
• Application of industry accepted standards and best practices related to Information Management Operations and with ITSM best practices.

QUALIFICATIONS: Active TS/SCI security clearance

• DoD 8570 IAT Level II certification

• Bachelor’s Degree in Computer Science, Engineering, or a related technical discipline, OR equivalent work experience

• 3-5 years of related hardware engineering experience

• Experience designing and developing information processing hardware, computer systems, and electrical components

• 1-3 years’ experience working within Technical Control and/or SCIF environment

• Willing to support the designated work schedule hours indicated above

• Willing to report onsite as indicated above

CERTIFICATIONS: 8570 IAT Level II Certification

We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.

PI199277614