Job Description
Payrate: $32/hr negotiable
Ann Arbor, MI (Needs to be local hybrid schedule)
PERM
-This candidate needs to come from the vendor, supplier side
-Looking for someone who has experience within an international company (understands ECO terms, international payment terms, VAT tax requirements)
-Needs experience with the origination side of purchasing
-Order cycle is 3-6 months or longer (needs someone who understands this process)
-Communicating with various internal teams, preforming checks throughout the order process
-QA from a documentation and order status standpoint, updating the order until the day before
-SAP highly required or this candidate must have experience with a comparable ERP system
Job Summary
Performs all order administration responsibilities for assigned division(s), territories, Field Sales offices, or designated customers using related system and personnel resources. Handles sales contract/ order processing and data coordination for new contracts and/or purchase orders (POs), change-order submissions, returns, and overall backlog management. Interfaces with field and factory personnel including Field Sales (Account Management and Sales Administrators), Division Slot Planning, Configuration Analysts, Trade Services, Shipping, Finance (Corporate and Division), as well as Divisional Marketing and Sales. May be assigned special projects or tasks by OA management.
Essential Functions
Receives orders submissions for new purchase orders, order changes, adjustments, and cancellations directly from both Field Sales and Product Division Representatives. Achieves and maintains rapport with internal and external customers and works to give them the best possible service.
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
Uses business computer and corporate databases to retrieve customer submission information, create and manage sales order activity and order status in a timely fashion. Ensures data integrity through complete entries and correct codes for retrieval by other personnel.
Follows up on inquires by others for current status information based on the most recent submissions to Corporate Sales Operations. Performs entry follow-up through order entry review using standard and customer reports to ensure order accuracy.
Handles the order needs of sales representatives, customers, product divisions, and finance.
Works with Master Database manager and Finance to facilitate the Customer entry setup for orders for new customers.
Reviews submission documents to include, but not limited to: customer POs and change-orders, related documents, agreements, and supporting documentation to ensure compliance with Corporate Systems Booking Policy while maintaining complete and accurate backlog representation.
Maintains customer files of active orders, posting activity such as change notices, current order status reports, supporting documents, and related email necessary for complete explanations.
Willing and fast learner for additional and changing databases required to support processing activities (i.e.: quotation/order summaries, electronic data storage, and other sales-support systems as needed).
Team player attitude.
Concentrated support and work commitment during peak activities, such as at the end of corporate fiscal periods.
Job Requirements Payrate: $32/hr negotiable
Ann Arbor, MI (Needs to be local hybrid schedule)
PERM
Job Summary
Performs all order administration responsibilities for assigned division(s), territories, Field Sales offices, or designated customers using related system and personnel resources. Handles sales contract/ order processing and data coordination for new contracts and/or purchase orders (POs), change-order submissions, returns, and overall backlog management. Interfaces with field and factory personnel including Field Sales (Account Management and Sales Administrators), Division Slot Planning, Configuration Analysts, Trade Services, Shipping, Finance (Corporate and Division), as well as Divisional Marketing and Sales. May be assigned special projects or tasks by OA management.
Essential Functions
Receives orders submissions for new purchase orders, order changes, adjustments, and cancellations directly from both Field Sales and Product Division Representatives. Achieves and maintains rapport with internal and external customers and works to give them the best possible service.
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
Uses business computer and corporate databases to retrieve customer submission information, create and manage sales order activity and order status in a timely fashion. Ensures data integrity through complete entries and correct codes for retrieval by other personnel.
Follows up on inquires by others for current status information based on the most recent submissions to Corporate Sales Operations. Performs entry follow-up through order entry review using standard and customer reports to ensure order accuracy.
Handles the order needs of sales representatives, customers, product divisions, and finance.
Works with Master Database manager and Finance to facilitate the Customer entry setup for orders for new customers.
Reviews submission documents to include, but not limited to: customer POs and change-orders, related documents, agreements, and supporting documentation to ensure compliance with Corporate Systems Booking Policy while maintaining complete and accurate backlog representation.
Maintains customer files of active orders, posting activity such as change notices, current order status reports, supporting documents, and related email necessary for complete explanations.
Willing and fast learner for additional and changing databases required to support processing activities (i.e.: quotation/order summaries, electronic data storage, and other sales-support systems as needed).
Team player attitude.
Concentrated support and work commitment during peak activities, such as at the end of corporate fiscal periods.
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