US Enhanced Hiring for IT Specialist Job at Archdale, NC Full Time

Provide level 1 & 2 technical support

• Provide clear and timely support of local and remote users
• Track submitted requests, documenting notes and providing a resolution,
• Communicating updates with requestors
• Provide training to end users, enabling them to be self-sufficient and reduce support calls
• Maintain internal infrastructure requirements including, laptop and desktop computers, switches, firewalls, printers, phones, security updates, support internet connections

Systems Administration

• Perform routine maintenance tasks ensuring a healthy domain, secure network and data recovery
• Maintain Active Directory with moves, adds and changes to users, groups and computer objects
• Establishes new user accounts and marks old accounts for deletion
• Sets up and disassembles equipment for incoming/outgoing employees
• Plans and performs appropriate procedures, documentation, inventory assessment, and other procedures related to IT
• Own projects, solutions, and key responsibilities within a larger business initiative

Education| Qualifications

• AA Degree in technology or related equivalent work experience
• 2-5 years office experience with MS Operating Systems and MS Office Applications
• Help Desk call center experience
• VMWare ESXI 7 experience
• Experience with windows XP, 10, 11, Server 2016,2019
• M365 administration experience
• Knowledge and understanding of GPO
• Knowledge and understanding of Active Directory
• Knowledge of Group Policy including use of and leveraging
• Expertise to build, repair computers and servers
• Resourcefulness and problem-solving aptitude

Job Type: Full-time

Pay: $43,542.15 – $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 5×8
• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Archdale, NC: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• IT support: 1 year (Required)

Work Location: One location