UNUM Hiring for Senior Business Intelligence Engineer at Atlanta Full Time

Job Posting End Date: May 30

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world’s leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company – not just insurers.

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we’re excited about what’s next. Join us.

General Summary:

Unum is looking for a Senior Business Intelligence Engineer to join the Digital Analytics team. In this role you will be responsible for working cross-functionally with the analytics enablement team, data engineering teams and change teams within the Digital Transformation organization to have data and insights accessible for driving product enhancements.

You will focus on opportunities to drive better experiences, increase conversions, understand customer segments and CLV, and share your findings with business partners and senior leadership. This individual will be a key contributor to the success of our digital analytics projects to help deliver a best-in-class reporting and analysis experience.

Hybrid: Atlanta, Georgia

Portland, Maine

Chattanooga, TN

Job Specifications:

• Bachelor’s degree in STEM Engineering, Marketing, Statistics, Computer Science, or related field

• 5 + years of experience working with online-offline data, building executive dashboards via visualizations tools such as Tableau, Qlik, Analysis and Storytelling

• Experience leading program initiatives, influencing and shaping user experience through data and analytics, influencing the customers journey, channel performance, and ongoing results

• Subject matter expert in Digital Analytics platforms like Google Analytics, GTM, Data Studio, Customer Data Platforms [CDP], Google Optimize, Full Story, etc.

• Experience designing a holistic approach for marketing analytics analysis and reporting across any/all channels (digital or traditional) to deliver clear, concise, and reliable reporting on key activities to the marketing team and the organization’s leadership team

• Strong SQL and data analysis skills

• Knowledge in JavaScript, jQuery, Angular & ReactJS frameworks is a plus

• Proven track record of working with complex datasets, stitching of data across multiple data sources & data prepping/data cleansing

• Strong verbal and visual communication skills to present and explain insights with exceptional attention to detail and accuracy

• Ability to work effectively with cross functional teams

• Strong experience with in-house data warehouses & Cloud based data warehouses

Principal Duties & Responsibilities:

• Using strong business acumen to drive analytics strategy put forth by the leadership team

• Build dashboards and reports in Google Analytics 360, Data Studio, Tableau to drive insights to product teams

• Work on data prepping, cleansing & manipulation of data in cloud platforms such as Snowflake, Big Query and GCP

• Use a variety of tools to extract and analyze data generated by online user activity and offline touchpoints such as call center data and CSAT data

• Conduct moderate to complex data profiling and analysis to evaluate data sources to determine the best source for business information

• Communicate insights and provide solutions

• Manage Digital analytics project initiatives

• Work with web development, data analytics and business teams

• Understand the behavior and expectations of online/offline visitors

• Manage and support Digital analytics maintenance efforts

• Assist with the rollout of product releases

• Assist with administration and support requests

• Setup reporting dashboards in Tableau per business requirements

#LI-LB22 #LI-Hybrid #LI-Multi

~IN1

Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person’s race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$80,600.00-$153,200.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum